Social Worker/case Manager Supervisor
1 week ago
**Introduction**:
**Make a Difference with DHSS**
Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.
We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.
**Summary Statement**:
The incumbent supervises TASC case managers & support staff. The supervisor is responsible for ensuring staff provide services promptly & within program guidelines. They work closely with the courts, probation & treatment providers. When necessary, the supervisor will manage a caseload. The incumbent will train, coach and discipline staff. Supervisors also are tasked with developing, monitoring and providing statistics on services and staff processes. The supervisor will ensure that staff performs their duties ethically, with respect, compassion and accountability.
**Essential Functions**:
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
- Plans, coordinates, assigns, reviews and assesses unit workflow. Trains, hires, evaluates and supervises staff.
- Participates in program planning, implementation and coordination to insure that program goals and current operations are in compliance with department and Federal/State rules, regulations, policies and procedures.
- Gathers and assimilates statistics and information to insure program compliance.
- Recommends and implements corrective action as necessary.
- Coordinates with social service staff, agencies, providers and resources to provide comprehensive services for care and treatment of clients in a timely, efficient, and cost effective manner.
- Represents the agency on task forces, committees and with the general public.
- Provides information to clients, general public, community representative, and other agencies in order to explain programs and policies.
- May plan and develop programs which includes writing grant proposals, completing all state clearing house documents, and implementing new grants when awarded.
- Analyzes budget needs, develops recommendations regarding staffing, supply and equipment and may monitor current budgetary expenditures.
- Prepares statistical and program evaluation reports.
**Job Requirements**:
**JOB REQUIREMENTS for Social Worker/Case Manager Supervisor***
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
- Three years experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individuals human service needs.
- Three years experience in making recommendations as part of a client's service plan such as clinical treatment, counseling, or determining eligibility for health or human services/benefits.
- Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
- Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
- Six months experience in narrative report writing.
- Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.
**Conditions of Hire**:
Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.
Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.
DHSS does not provide employment-based sponsorship.
**Benefits**:
**Selection Process**:
**Accommodations**:
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disabil
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