Social Worker/Case Manager Supervisor

4 weeks ago


Wilmington, United States DelDOT Full time

Introduction

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information, please visit today

Summary Statement

The incumbent supervises TASC case managers & supportstaff.The supervisor is responsible forensuring staff provide services promptly & within program guidelines. Theywork closely with the courts, probation & treatment providers. Whennecessary, the supervisor will manage a caseload. The incumbent will train,coach and discipline staff.Supervisorsalso are tasked with developing, monitoring and providing statistics onservices and staff processes.Thesupervisor will ensure that staff performs their duties ethically, withrespect, compassion and accountability.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

Plans, coordinates, assigns, reviews and assesses unit workflow. Trains, hires, evaluates and supervises staff.
Participates in program planning, implementation and coordination to insure that program goals and current operations are in compliance with department and Federal/State rules, regulations, policies and procedures.
Gathers and assimilates statistics and information to insure program compliance.
Recommends and implements corrective action as necessary.
Coordinates with social service staff, agencies, providers and resources to provide comprehensive services for care and treatment of clients in a timely, efficient, and cost effective manner.
Represents the agency on task forces, committees and with the general public.
Provides information to clients, general public, community representative, and other agencies in order to explain programs and policies.
May plan and develop programs which includes writing grant proposals, completing all state clearing house documents, and implementing new grants when awarded.
Analyzes budget needs, develops recommendations regarding staffing, supply and equipment and may monitor current budgetary expenditures.
Prepares statistical and program evaluation reports.

Job Requirements

JOB REQUIREMENTS for Social Worker/Case Manager Supervisor
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

Three years experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individuals human service needs. Three years experience in making recommendations as part of a client's service plan such as clinical treatment, counseling, or determining eligibility for health or human services/benefits. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures. Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data. Six months experience in narrative report writing. Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.

Conditions of Hire

Criminal background check:A satisfactory criminal background check is required as a condition ofhire.The recruiting agency may requirethe applicant to pay for the criminal background check as part of theconditional offer of hire.

Applicants must be legally authorized to work in the UnitedStates. The State of Delaware participates in E-Verify and will provide thefederal government with your Form I-9 information to confirm that you areauthorized to work in the U.S.



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