Personal Service Coordinator

2 weeks ago

Anaheim, United States Clarvida Full time

**Personal Service Coordinator l/ll**

**Orange County Full Service Partnership Pr**ograms**

**Approved Date**:
**Revised Date**:
**Locati**on**:
04/02/200703/2021**FLSA Status**:
Non-Exempt**Salary Grade**:
18Program**Typically Reports to**:
Lead Personal Service CoordinatorClinical Supervisor/Manager, orProgram Director**Summary**

The Personal Service Coordinators (PSC) l/ll are responsible for coordinating the needs of each client and family assigned to theircaseload.**Essential Duties/Respon**sibilities**

**Personal Service Coordinator l**Conducts intake and completes comprehensive evaluation of each client’s life situation including problems and needs, andwith client’s participation and consent, prepares a detailed plan of care.-
Responsible for assisting clients with developing and implementing a personal plan of care, as well as facilitating access toand providing community resource linkage and managing the process to include monitoring effectiveness of support servicesincluding both client and provider participation.- Provides professional care to clients by maintaining regular contact (i.e. client home visits) to provide personal support,consultation, confront challanges and provide a direct, pro-active approach to care that includes guidance and instruction.Maintains daily record of work activities, including completion of service progress notes and billing forms per Pathways andcontract standards and in compliance with Short Doyle/Medi-Cal requirements related to case management.Meets monthly productivity requirement per hours established.Develops and maintains professional working relationships with agencies and service providers.Maintains and ensures HIPAA stabdards, ethical standards and professional boundaries with all staff and clients.Is able to work independently and make sound decisions without close supervision. -
Transports clients when necessary and according to program guidelines to. Use of personal car or vehicle is required.May be assigned designated after hours phone response duties.Other duties as assigned or necessary to support the department/program, office and/or the company.**Personal Service Coordinator ll**-
All duties as specified in Personal Service Coordinator l.May conduct 5585/5150 evaluations and may possess designation under LPS 5585/5150.**Recovery Requirements**- Provide the best customer care possibleIdentify and build upon the strengths of consumers, coworkers, and the communities we serveSupport consumers’ steps towards Recovery and WellnessCreate an organizational culture that respects and celebrates the diversity of our consumersValue learning as an ongoing process that enables us to better service our consumers and establishes our leadership in theindustry-
Research and utilize our industry’s best practices and analyze our own services to ensure the best possible outcomes**Level of Supervision**

1 of 2 | P a g e**Give**n**Recei**ved**NoneUnder direct supervision of the Lead Personal Service Coordinator, Clinical Supervisor/Manager, or Program Director**Education and/or Licensing Requirements**

**Personal Service Coordinator l**-
Bachelor's degree from an accredited university in human services or related field and one year related experience.Can claim for mental health services (except psychotherapy), unplanned services and targeted case management within theirtraining and scope of practice.**Personal Service Coordinator ll**- Bachelor's degree from an accredited university in human services or related field and four years related experienceUp to two years of graduate education may be substituted for the experience requirement on a year-for-year basisUp to two years of post-associate arts clinical experience may be substituted for the required educational experience inaddition to the requirement of four years’ experience in a mental health setting.-
Can claim for mental health services (except psychotherapy), unplanned services and targeted case management within theirtraining and scope of practice.**Certificates, Licenses, Registrations**Proof of: valid California Driver’s License and auto insurance, as well as proof of education are required.**Knowledge, Skills and Experience**- May be required to have knowledge of rehabilitation model.Excellent documentation and organization skills, interpersonal skills and good written and verbal communication skills.Intermediate level PC skills required.**Physical Requirements** Office Environment (not remote position). Requires extensive sitting with periodic standing and walking.May be required to lift up to 20 pounds.Requires significant use of computer, tablet, phone and/or general office equipment.Needs adequate visual acuity, ability to grasp and handle objects.Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.Will require off-site travel 20% - local and out of state (meeting, county and/or client needs).Will use personal car or vehicle as req

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