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Front Desk Receptionist

3 months ago

Jamaica Plain, United States Arbour Hospital Full time

Arbour Hospital is seeking a **Part Time, Fromt Desk Receptionist**. This is a 24 hour per week position working every Friday, Saturday and Sunday. Available shifts are 7am - 3:30pm and 3pm -11pm.

**Arbour Hospital** is an important community resource for a wide range of vital behavioral healthcare services. We treat primary psychiatric and substance abuse disorders and constantly strive to meet the needs of our communities with treatment that address individualized behavioral health needs. At Arbour Hospital, we work diligently and compassionately to provide patients and their families with high-quality care and service excellence across a continuum of specialized behavioral health services. We have proudly served the residents of the greater Boston area since 1909. Our medical staff consists of psychiatrists who average 20 years of practice at our facility, providing a solid and trusted foundation for our patient-focused approach to behavioral healthcare. We stand ready to provide compassionate care through inpatient treatment and a strong continuum of aftercare services, community-based programs, and day treatment.

**Responsibilities**
- Greeting patients professionally both in person and on the phone
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

**Benefit Highlights**
- Tuition Reimbursement - $4,500/year
- Career development opportunities within UHS and its 300+ locations
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plan
- 401(K) with company match and discounted stock plan
- SoFi Student Loan Refinancing Program

**Requirements**:

- Education: High School Diploma or equivalent;
- Experience: Experience operating switchboard, computer, and other business equipment
- Skills: Ability to type a minimum of 40 words per minute. Excellent interpersonal and customer service skills. Strong ability to multi-task.

**EEO Statement**

We believe that diversity and inclusion among our teammates is critical to our success.

**Notice**

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every weekend

**Education**:

- High school or equivalent (required)

Work Location: In person