Quality Assurance Specialist
3 weeks ago
**Job Title: Quality Assurance Specialist**
**Employment Type: Full-time Permanent**
**Location: Washington, DC**
**Availability: Immediate**
**Responsibilities**:
QA and Compliance Audit, Inspection & Investigations Activities
- Support transit engineering, maintenance, service delivery, and safety and security functions, identify underlying issues including systemic items, recommend preventive/corrective actions
- Perform quality audits, inspections, and investigations to evaluate, analyze or review conformance to standards for a service, process, product, or system; compliance with internal policies and procedures; and/or compliance with laws and regulations
- Measuring, examining, testing, or gauging of one or more characteristics of a work process, product, or service, comparing results with specified requirements to establish conformity
Quality Management System (QMS) Program Support Activities
- Support the QMS that provides the framework to coordinate and direct activities to meet customer expectations and regulatory requirements
- Support the QMS program through the continued support of outreach/promotional strategy, materials, and training programs
- Coordinate the development of and review quality documentation (procedures, work instructions, policies, plans) to align with standards and processes
- Perform gap analyses regarding QMS and conduct periodic meetings to present the gap analyses to the stakeholders
- Revise the Quality Management System Plan (QMSP) ensuring it establishes organization-wide quality, responsibilities, and objectives, and meets minimum criteria of FTA and ISO 9001-2015 QMS guidelines
- Provide Document Review/Development to ensure compliance with QMSP
- Maintain/manage document repository answering stakeholders’ requests, ensuring process flows are accurate, ensuring system updates are implemented accordingly, and performing testing
- Support development and revision of Quality Management System Computerized Based Training (QMS CBT)
Regulatory Compliance Support Activities
- Support regulatory compliance and oversight activities including monitoring deadlines, review, and evaluation of submittals to assure compliance with requirements of internal and external corrective action plans
- Provide analysis of historical ratios of Corrective Action Plans (CAP) and recommendations from regulatory agencies
- Perform desk audits of internal & external CAP submittals to verify that all required performance measures defined by external regulatory agencies
**Desired Experience/Qualifications/Education**
- Minimum of a bachelor’s degree in Business, Urban Planning, Quality Assurance, Project Management, or a related field from an accredited University
- Minimum of 3 years of experience in quality assurance/quality control and/or infrastructure projects
- In lieu of a bachelor’s degree, a high school diploma and 5 years of progressively responsible project/program and business experience in a Quality Assurance quality, industrial, manufacturing, and reliability engineering as well as a strong understanding of maintenance and operations environments will be considered
- Must have excellent written and oral communication skills to interface with executive, senior and mid-level management driving large-scale initiatives successfully throughout the organization
- Self-starter requiring limited oversight and able to work on and deliver multiple tasks
- Experience developing various reports to include detailed reporting as well as higher-level executive reporting
- Ability to build relationships and obtain stakeholder buy-in to Document Quality Management efforts
- Public Transportation/Rail experience a plus
Pay: $82,000.00 per year
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work setting:
- In-person
Application Question(s):
- What public transportation/ rail experience do you have?
**Education**:
- High school or equivalent (required)
**Experience**:
- QA/QC and/or infrastructure project: 3 years (required)
Work Location: In person
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