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Manager, Special Services

3 months ago

College Park, United States University of Maryland Full time

**Posting Details**:

- Posting Details**Position Number**:

- 102294**Title**:

- Manager**Functional Title**:

- Manager, Special Services**Category Status**:

- 33-Exempt Regular**Applicant Search Category**:

- Staff**University Authorized FTE**:

- 1.000**Unit**:

- VPA-FM-B&LM-Administrative Services**Campus/College Information**:

- Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.**Background Checks**

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.

**Position Summary/Purpose of Position**:

- To manage the day-to-day operational and administrative duties of the Special Services Unit, to include work management, contractual services management, financial accounting, payroll, HR, and customer support.**Benefits Summary**

**Top Benefits and Perks**:
Exempt Benefits Summary

**Minimum Qualifications**:
**Education**:

- Bachelor’s Degree in business, facilities event management, or a related field. Note: relevant professional certification, college course completion, and/or additional higher education special services experience may be substituted for the required education on a one year of education and/or experience for one year of required education.

**Experience**:

- With a Bachelor’s degree: Five (5) years of progressively responsible experience managing special events and services, including contract and project management, and two (2) years of supervisory or lead capacity.
OR
- Without a bachelor’s degree: eight (8) years of experience is required. Additionally, at least four (4) years of the required experience must have been in a supervisory or lead capacity, preferably within an educational facilities environment.

**Knowledge, Skills, and Abilities**:

- Exceptionally strong customer service and organizational skills.
- Strong oral and written communication skills are required to communicate effectively at all levels of the organization, with University students, faculty, staff and administrators, and contractors/vendors.
- Ability to work well with a diverse customer base and employee population.
- Ability to provide statistical interpretation of financial data from various sources.
- Knowledge of business and human resources-related practices and processes; of public sector accounting and budgeting processes.

This position requires the ability to supervise events that occur outside of the normal workday/week, including evenings, weekends, and holidays (i.e. Maryland Day, University Commencements, July 4th celebration and Family Weekend-Homecoming).

**Preferences**:
**Preferences**:

- Experience in managing moving services is desirable.
- Associate or bachelor’s degree in related field is preferred
- Spanish Language fluency is preferred (professional/business Spanish, both written and oral)

**Additional Certifications**:
**Required**:

- Must possess and maintain a valid Maryland Class C license (or equivalent) with fewer than six points.

**Additional Information**:

- For full and best consideration, please submit a cover letter, resume and list of three (3) professional references by July 8, 2024.
- The hiring range for this position is $66,584 - $83,230.
- Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
- Facilities Management (FM) supports the University of Maryland in its mission of achieving excellence as the State’s primary center of research and graduate education and the institution of choice for undergraduate students of exceptional ability and promise. We are responsible for the physical campus - its academic, research and administrative spaces, the building infrastructure, and the surrounding landscape. Our workforce of about 800 employees brings a rich diversity of backgrounds, talents, and skills to the management of this complex environment. We serve the campus community twenty-four hours a day, seven days a week, 365 days per year.

**Job Risks**
- Not Applicable to This Position**Physical Demands**
- Work