Overnight Door Staff Residential High-rise

2 weeks ago


Chicago, United States Sudler Property Management Full time

A high-rise residential condominium building is seeking a full time overnight Door Staff member. Our Door Staff are the face of our building and the first to greet, welcome, and assist residents, guests, and vendors. The position is a blend of hospitality and security. You are welcoming people into their homes while ensuring that anyone who enters has permission to be in the building.

This is a large building with a significant amount of foot traffic. Door Staff must be able to stay alert, attentive, and engaged.

RESPONSIBILITIES include managing the front desk, patrolling the property, and managing resident packages (this is not a comprehensive list):

- Greet owners, residents, guests, and vendors
- Confirm that those entering have permission from the residents
- Sign in and direct guests/vendors to the appropriate location
- Distribute and retrieve spare keys to guest and vendors
- Accept and distribute packages to the corresponding unit
- Monitor cameras
- Answer phone calls
- Keep daily shift log detailed of activity during a work shift
- Assist residents with doors, groceries, etc., as needed
- Investigate noise and odor complaints on behalf of residents
- Report irregularities, issues, or security concerns, and contact appropriate personnel or the authorities in the event of emergencies.

**Experience**

Work history with an experience in customer-facing roles such as hospitality, customer service or residential property industries preferred. Must be able to communicate in English.

**Additional Job Details**
- Full-time position. Shift hours: Midnight to 8AM, 5 days a week
- Benefits: Health insurance, Paid time off, 401(k), Paid training

**Location**
- Chicago, IL 60611

**Salary**: From $20.80 per hour

**Benefits**:

- 401(k)
- Health insurance

Experience level:

- 1 year

Schedule:

- 8 hour shift
- M, T, W, F, Sun
- Night shift

Ability to commute/relocate:

- Chicago, IL 60611: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Pay: From $20.80 per hour

Expected hours: 40 per week

**Benefits**:

- Health insurance
- Paid time off
- Retirement plan

Work Location: In person

Pay: From $20.80 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Health insurance
- Paid time off
- Retirement plan

Schedule:

- 8 hour shift
- Night shift

**Experience**:

- Customer service: 1 year (required)

Ability to Relocate:

- Chicago, IL 60661: Relocate before starting work (required)

Work Location: In person



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