Door Person

2 weeks ago


Chicago, United States 33 West Ontario Condominium Association Full time

Doorperson/Front Desk/Resident Services

33 West Ontario Condominium Association is a 60-story high rise in the River North neighborhood of downtown Chicago with a respectful culture and non-discriminatory environment. This is a union position with Local 1. You will be required to join the union after 30-days of successful employment.

A Doorperson also referred to as a member of our Resident Services Staff is responsible for providing the appropriate greeting and assistance to our unit owners, residents, and their guests, as well as Association vendors and contractors while manning the front desk, receiving room, dock, pool and rover/security positions in the Association’s endless effort to deliver outstanding customer service.

We look for demonstration of impeccable customer service, dependability, personal integrity, leadership, teamwork, and proactive and anticipatory action.

As a Resident Services Staff member, you will be responsible for greeting arriving and departing unit owners, residents, vendors, and guests and verify and direct traffic. Specifically, you would be responsible for performing the following tasks to the highest standards and impeccable customer service:

- Secure the entrance doors
- Greet residents
- Sign-in and announce visitors (guests, delivery persons, food delivery, etc.)
- Open doors for residents and their guests
- Monitor cameras and act accordingly
- Assist residents with packages and luggage
- Hail taxis when requested
- Direct and monitor driveway or loading dock traffic
- Sign in contractors, vendors, and admit guests
- Accept, scan, retrieve, and deliver packages
- Walk the property and complete inspection reports
- Supervise pool activity and monitor guests
- Respond to fire alarm panel alarms

Qualifications include:

- High school diploma
- Pass a drug test and background check
- Ability to provide EXCEPTIONAL customer service skills
- Provide business references
- Ability to stand for 70% of your shift and lift up to 50 lbs., monitor/walk the property both indoors and outdoors
- Ability to multi-task and adapt with ease to changing priorities
- Comfortable enforcing rules and policies
- Possess good vision and hearing
- Project a professional image and demeanor
- Be detail-oriented

Open positions available are as follows:
Position #8 - full-time: Sundays, Mondays, Wednesdays, Thursdays, and Saturdays from midnight until 8:00 a.m.

Position #11 - full-time: Thursdays, Fridays, and Saturdays from 8:00 a.m. until 4:00 p.m. and Mondays and Tuesdays from 4:00 p.m. until midnight

Position #12 - 32 hours per week: Tuesdays and Wednesdays from 8:00 p.m. until 4:00 a.m. and Fridays and Saturdays from 4:00 p.m. until midnight

Hourly rate offered to applicant will depend on experience and/or union training.

If you are interested in applying, please send a _**current **_resume, along with any training certificates and letter of interest. In your letter of interest or cover letter, please advise which of the shift you would like to be considered for.

If you want to be appreciated for your hard work and work with a great group of co-workers, please apply

**Job Types**: Full-time, Part-time

Pay: $20.35 - $25.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift

Work setting:

- In-person

**Experience**:

- Customer service: 1 year (required)

Ability to Commute:

- Chicago, IL 60654 (required)

Ability to Relocate:

- Chicago, IL 60654: Relocate before starting work (required)

Work Location: In person


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