Manufacturing Training and Documentation Specialist

3 weeks ago

Grand Rapids, United States Great Lakes Coca-Cola Full time

Overview:
Reyes Coca-Cola Bottling is a proud West Coast and Midwest bottler and distributor of Coca-Cola brands. We deliver Coca-Cola products to restaurants, sporting venues, businesses, healthcare facilities, schools, convenience stores and supermarkets. We work with iconic brands and exceptional people - because you can’t have one without the other.

**Responsibilities**:
**Join the leading beverage provider, Reyes Coca-Cola Bottling**
- ** Shift**: Full Time, 1st shift
- ** Benefits**: Medical, Dental, Vision, 401K Match, PTO, Education Reimbursement

**If you enjoy our products, you’ll really enjoy being a part of our team**

**Pay Transparency Statement**:
**Position Summary**:
The Training Documentation Specialist develops, designs and ensures delivery of the Standard Operating Procedures (SOP’s) for job specific roles and assists in developing, designing and ensuring delivery of the manufacturing plant’s on-the-job training program. The Training Documentation Specialist facilitates the training and qualification process for manufacturing team members according to the company’s guidelines to meet and/or exceed performance criteria to maximize business results.

**Position Responsibilities may include, but not limited to**:

- Design manufacturing plant specific SOP manuals
- Design training content inclusive of pictures, charts, graphics, and videos using Microsoft Suite Applications, Rise 360, SwipeGuide, etc.
- Coordinate delivery of job specific training SOPs
- Coordinate and/or participate in New Hire Onboarding and New Department Onboarding for new team members as needed by plant location
- Track and report training status and completion on monthly basis
- Maintain training documentation records
- Collaborates with Subject Matter Experts (SME’s) and department leaders to ensure understanding of training and effective transfer of knowledge and skills
- Review current qualifications, skill sets and certification processes with SME’s and make recommended changes
- Coordinate the Train-the-Trainer programs utilizing SME’s or Safety Manager as directed by plant location
- Prepare training, documentation and materials necessary to demonstrate effectiveness
- Maintain and update plant specific documentation library consisting of reference materials, videos, publications, photos, etc.
- Take appropriate action when violations to Good Manufacturing Practices (GMP) and Hazard Analysis Critical Control Point (HACCP) occur or when Process Controls suggestions are made
- Suggest and implement changes in working conditions and use of equipment to increase safety and efficiency of shop, department, or work crew
- Collaborate cross-functionally and coordinate efforts around process improvement
- Other projects or duties as assigned

Qualifications:
**Required Skills and Experience**:

- Bachelor’s degree and 2 plus years of experience working in a manufacturing environment or other related area or HS Diploma/GED and 5 plus years of experience working in a manufacturing environment or related area
- Experience training others
- Experience setting goals
- Strong organizational and planning skills
- Strong problem-solving skills
- Strong verbal and written communications skills with all levels of an organization
- Strong presentation skills
- Ability to be self-directed and self-motivated
- Strong teamwork skills
- Proficient with Microsoft Office Suite, i.e., Word, Excel, PowerPoint, etc.
- Ability to work flexible hours
- This position must pass a post-offer background and drug test

**Preferred Skills and Experience**:

- Master’s degree
- Experience working in food/beverage manufacturing
- Knowledge of Adult Learning Theory Principles
- Knowledge of Manufacturing Food Safety & Quality, Safety and Security policies and guidelines
- Knowledge of regulatory laws that affect employment and/or training including Americans with Disabilities Act (ADA)
- Ability to climb stairs/steps
- Ability to stand a minimum of eight hours

**Physical Demands and Work Environment**:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.

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