SAP Technical Analyst

3 weeks ago


Grand Rapids, United States Genoa Employment Solutions Inc Full time

**Technical Analyst**

We are seeking a technical analyst to support the deliverables of our global team and initiatives. As a member of our team, using Agile practices, you will lead us to timely delivery of high-quality technical solutions that drive cross functional business strategies and initiatives.

**The team you will be part of**

We are a diverse and global team, supporting our manufacturing, distribution, and logistics operations that is passionate about the product and services we deliver to our customers. We are team oriented, and strongly believe in and respect all voices within the team to achieve team objectives and company strategic goals.

**Primary Responsibilities**

As a technical analyst, you will be responsible for:

- Supporting end-user requests or issues using incident reporting tool ServiceNow
- Troubleshooting of platform (SAP ECC, S/4 and.Net) business and technical processes
- Interpreting functional specifications and convert them into technical solutions that can be implemented and supported.
- Playing an integral role in our journey migrating from ECC 7.0 to S/4 HANNA
- Creating technical specifications using standardized template
- Creating technical unit test documents using standardized template
- Creating and maintaining technical documentation
- Assisting technical developer with ensuring results meet business requirements and expectations.
- Researching platform best practices to meet end-user requests.
- Maintaining a working knowledge of advancing technologies and freely exchange new ideas and suggestions for improvement.



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