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Front Office Coordinator

3 months ago

Scottsdale, United States Rejuvent Medical Spa & Surgery Full time

**Job description**

**Front Office Coordinator**

Scottsdale Plastic Surgery office is seeking an outstanding front office coordinator for our busy and growing office. Interviews are being scheduled immediately. This position is for full-time or part-time employment. Job summary: Provide outstanding customer service for our patients, check in patients, schedule appointments, confirm appointments, manage the schedule, fulfill product order requests, and work well as part of a team. Applicant must be a mature, bright, energetic, self-motivated team player who can prioritize workload to ensure completion of daily responsibilities. Applicant must have **attention to detail**, be able to learn and retain much information, and possess excellent organizational skills. Applicant must also have an interest in skin care, injectables and skin laser treatments. If you are not truly interested in these rejuvenation services please do not apply. Job duties include but not limited to:

- Answer phones professionally aiding existing patients to make appointments and converting new prospect calls into scheduled consultations
- Actively manage the schedule and make sure patients are scheduled appropriately
- many have appointments with more than one provider on the same day
- Create appropriate charts in the EMR for each patient appointment daily
- Actively fill spots opened up by cancellations
- Process online website skin care product order requests

Education: High School Diploma/GED or higher

Experience: Must have a minimum of either 2 years’ experience in a medical office with extensive experience in front end customer service, or 2 years’ experience in high-end retail, customer service or business position. Requirements:

- Multi-line phone experience and professional phone demeanor
- Ability to comfortably educate and promote our practice to patient prospects
- Ability to communicate and work effectively with patients and co-workers
- Knowledge of medical reception office procedures greatly preferred
- Must be computer proficient - Computer skills in the following (Microsoft Word, Microsoft Excel, Outlook, medical software)
- **Must be detail oriented**:

- Great communication skills
- Sales experience helpful
- Interest in medical grade skin care helpful

To be considered for this position:

- Submit your resume
- Aestheticians with administrative interests welcome to apply
- We are a drug free and tobacco free employer. Must be willing to submit to a criminal background check. Office hours can vary depending on patients' schedule and surgery: Monday 9:30 a.m. - 6:30 p.m. Tuesday - Thursday 8:30 a.m. - 5:30 p.m. Friday 8:30 a.m. - 3:30 p.m. Location: North Scottsdale
- Compensation: Based on level of experience
- Benefits available for full time, not part time employees
- 75% of insurance premiums covered by employer
- Principals only. Recruiters please don't contact this job poster.
- No phone calls about this job
- Do not contact job poster about other services, products or commercial interests.

**Job Types**: Full-time, Part-time

Pay: $22.00 - $25.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift

**Education**:

- High school or equivalent (required)

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person