Store Supervisor

2 weeks ago

New York, United States Ole & Steen Full time

**Benefits**:

- Free food & snacks
- Opportunity for advancement
- Paid time off

**WE WANT YOU TO JOIN THE ‘HYGGE’ AT OLE & STEEN**

Danish ‘hygge’ (hoo-gah) describes the feeling of well-being and coziness and we want to bring that into everything we do Of course, we can’t do that without our awesome team and awesome teams need awesome Supervisors So, if you’re ready to take on an exciting role and inspire others we got the job for you

**POSITION OVERVIEW**
As a Supervisor at Ole & Steen, you will join a dynamic, fun, and positive workplace bringing Danish pastries, bread, and coffee to NYC. You are responsible for the team and the store during your shift. You will work closely with the General Manager to ensure the quality of the guest experience, whether providing a welcoming smile, perfecting the display and sale of our products, ensuring the cleanliness and ambience of our bakery, and making sure everyone has a happy environment to enjoy as a guest or colleague.

The right person for this role is a service-oriented “people person”, who brings personality and enthusiasm to their work. You enjoy the buzz of working in fast-paced environments and seek prep work during slower times. You have a positive attitude and are willing to be the best example to the team. You proactively manage your time, and love finding ways to help wherever you can.

**PERSONAL QUALITIES**
- Lead by example - An Ole & Steen Supervisor leads from the front
- You are willing to go the extra mile for your team
- You can keep a good overview even in busy times
- Proactively develop relationships with guests and create a culture of hospitality & “guests first” among direct reports
- You will “live” our values-based culture of excellence teamwork and of exceeding expectations at all times
- You are keen to learn, evolve and try new ideas that fit within the Ole & Steen Brand
- You have a positive attitude and can proactively manage your time, adapting your approach to suit both busy and quiet times

**QUALIFICATIONS & REQUIREMENTS**
- Demonstrate the Ole & Steen ideal by ensuring the restaurant / bakery set up, running and closedown consistently meets the required high standards
- NYC food protection certification is preferred
- Always maintain a strong guest-focused floor presence. Anticipate guests’ needs to ensure their expectations are exceeded
- Barista experience is a plus (but not required)
- Available to work flexible hours that includes early mornings, evenings, weekends, and holidays
- Strong interpersonal skills
- Strong decision making and multitasking skills
- Strong communication skills

**OPPORTUNITIES**
At Ole & Steen you will get a versatile job with professional colleagues, and exciting individual development possibilities. We are a rapidly growing business, creating career opportunities across the organization.

We believe that with dedication, passion, and hard work, you can reach whatever you dream of, and we have a sincere interest in constantly challenging and uplifting each other across professional competencies and departments.
- ”As a Supervisor at Ole & Steen you get to lead by example while providing the best experience for our customers and ensuring that our employees have what they need to perform at their best” _Daniel Vogel, Supervisor Ole & Steen, Bryant Park

**BENEFITS**
- Competitive hourly rate starting at $19.00
- 50% discount at any Ole & Steen location (US, UK, and DK)
- Free meal whilst working
- Uniforms provided
- Barista education program
- Learn new skills and grow with us - endless possible promotions
- Ole & Steen offers flexible scheduling and opportunities for paid time off
- Accrue 40 hours paid Holiday on your first year and 80 hours on your second year
- Commuter benefits
- Option to participate in healthcare program 75% covered by the company
- “Working at Ole & Steen is so much more than a job, we become friends and care for one another. People here are like my second family ” _Kirstine Grøn, Learning and Development Manager
- Ole & Steen is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances._

**ABOUT OLE & STEEN**
Ole & Steen was founded in 1991 by the Danish bakers Ole Kristoffersen and Steen Skallebæk and originally called Lagkagehuset or “The Layer Cake House”. Ole & Steen is pioneer in the resurgence of artisanal and handcrafted baking practices in Denmark. In 2008 the two bakers joined forces and became the organization we know today.

We have been Denmark’s favorite bakery for more than

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