Current jobs related to Member Service Representative - Albany - First New York Federal Credit Union

  • Member Service Representative

    1 week ago

    Albany, Oregon, United States SELCO Community Credit Union Full time

    Job Title: Member Service Representative IAt SELCO Community Credit Union, we are seeking a highly skilled and customer-focused Member Service Representative I to join our team. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring their needs are met, and exceeding their expectations.Key...

  • Member Services Representative

    5 days ago

    Albany, New York, United States Versant Health Full time

    Job Title: Member Services RepresentativeVersant Health is seeking a highly skilled Member Services Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our members, providers, and other external and internal constituents.Key Responsibilities:Provide timely and accurate...

  • Member Service Representative

    2 weeks ago

    Albany, Oregon, United States SELCO Community Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at SELCO Community Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesMember Service: Provide...

  • Member Service Representative

    1 week ago

    Albany, Oregon, United States SELCO Community Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at SELCO Community Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProvide personalized service...

  • Member Services Representative

    4 months ago

    Albany, United States YMCA Full time

    We are seeking staff for our dynamic fitness branch membership team! Our fitness centers are community hubs where people of all ages and abilities can find group classes, swimming, fitness coaching, new equipment, and more. Our membership team supports and responds to member needs, promotes membership and programs, and provides excellent service to everyone...

  • Customer Service Representative

    1 week ago

    Albany, Georgia, United States Remote Customer Service Full time

    Customer Service Representative About the Role As a Remote Customer Service Representative, you will provide exceptional customer service from the comfort of your own home. You will handle inbound calls and emails, resolving customer inquiries and issues in a professional and timely manner. Key Responsibilities • Answer inbound calls and emails,...

  • Customer Service Representative

    1 week ago

    Albany, Georgia, United States Remote Customer Service Full time

    Customer Service RepresentativeAbout the RoleAs a Remote Customer Service Representative, you will provide exceptional customer service from the comfort of your own home. You will handle inbound calls and emails, resolving customer inquiries and issues in a professional and timely manner.Key ResponsibilitiesAnswer inbound calls and emails, providing accurate...

  • Customer Service Representative

    1 week ago

    Albany, Georgia, United States Remote Customer Service Full time

    Customer Service RepresentativeAbout the RoleAs a Remote Customer Service Representative, you will provide exceptional customer service from the comfort of your own home. You will handle inbound calls and emails, resolving customer inquiries and issues in a professional and timely manner.Key ResponsibilitiesCustomer Support Answer inbound calls and emails,...

  • Member Service Representative

    1 week ago

    Albany, New York, United States Broadview Federal Credit Union Full time

    About the RoleWe are seeking a highly skilled and customer-focused Member Service Associate to join our team at Broadview Federal Credit Union. As a key member of our branch team, you will be responsible for delivering exceptional member service, processing financial transactions, and building strong relationships with our members.Key ResponsibilitiesProvide...

  • Member Service Representative

    7 days ago

    Albany, New York, United States Broadview Federal Credit Union Full time

    {"title": "Member Service Associate", "description": "At Broadview Federal Credit Union, we're committed to delivering exceptional service to our members. As a Member Service Associate, you'll play a vital role in ensuring our members receive the highest level of service and support.About the RoleProvide professional and friendly service to members,...

  • Member Service Representative

    2 weeks ago

    Albany, New York, United States Broadview Federal Credit Union Full time

    {"title": "Member Service Associate", "description": "At Broadview Federal Credit Union, we're committed to delivering exceptional service to our members. As a Member Service Associate, you'll play a vital role in ensuring our members receive the highest level of service and support.About the RoleProvide professional and friendly service to all members,...

  • Member Service Representative

    2 weeks ago

    Albany, New York, United States Broadview FCU Full time

    {"title": "Member Service Associate", "description": "About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Service Associate. In this role, you will be responsible for delivering exceptional service to our members, ensuring a positive experience, and building strong relationships.Key...

  • Customer Service Representative

    2 weeks ago

    Albany, New York, United States New York State Civil Service Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Call Center Representative. In this role, you will provide exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesProvide initial contact response to customers via telephone, resolving...

  • Member Service Representative

    3 weeks ago

    Albany, United States Broadview FCU Full time

    If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative service and assistance to credit union members over the phone. Responsibilities include (but are not...

  • Customer Service Representative

    2 weeks ago

    Albany, New York, United States Broadview FCU Full time

    Member Service RepresentativeAre you passionate about delivering exceptional customer service and making a positive impact on people's lives? We're seeking a highly skilled and motivated Member Service Representative to join our team at Broadview FCU.Key Responsibilities:Provide consultative service and assistance to credit union members over the phone,...

  • Customer Service Representative

    4 weeks ago

    Albany, Georgia, United States Buffalo Wild Wings Full time

    Customer Service RepresentativeBecome a vital member of our team at Buffalo Wild Wings as a Customer Service Representative. In this role, you will engage with customers in a lively and welcoming atmosphere. Your primary responsibilities will include delivering outstanding service, managing transactions, and ensuring a delightful experience for our...

  • Member Service Representative

    2 weeks ago

    Albany, United States Broadview Federal Credit Union Full time

    If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! Summary of Role: In the role of Member Service Representative (MSR), this individual will deliver consultative service and assistance to credit union members over the phone. Responsibilities include (but are not...

  • Customer Service Representative

    3 days ago

    Albany, New York, United States CDPHP Full time

    About CDPHPCDPHP is a physician-founded, member-focused, and community-based not-for-profit health plan that offers high-quality affordable health insurance to members throughout New York.Job SummaryThe Member Service Representative will assume full responsibility and ownership for all aspects regarding education of the member, the Employer Groups, Brokers...

  • Pre-Service Representative

    2 weeks ago

    Albany, United States Albany Medical Center Full time

    Department/Unit: Patient Engagement Center Work Shift: Day (United States of America) Salary Range: $18.00 - $23.79 The Pre-Service Representative I is responsible for the initial touchpoint of our patient population to provide an exceptional patient experience with assisting in scheduling of services for our Hospital and Practice. This requires ability...

  • Customer Service Representative

    11 hours ago

    Albany, United States Circle K Full time

    Circle K - 2825 Old Dawson Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...

Member Service Representative

4 months ago

Albany, United States First New York Federal Credit Union Full time

Description:
GENERAL OVERVIEW

Demonstrates a highly motivated, positive outgoing and influential personality to ensure that an unsurpassed level of member service, meeting and exceeding their expectations with every interaction. Maximizes every opportunity to increase membership, refer consumer and real estate loans as well as promote e-services to the membership in the branch.

DUTIES AND RESPONSIBILITIES
- Open new accounts and, through the interview process, cross sell additional products to best benefit the member needs, and meet branch goals.
- Provides an unsurpassed level of member service, meeting and exceeding their expectations with every interaction.
- Provide consumer and real estate loan referrals to the Loan Sales team or Branch Management.
- Disburse Consumer loans.
- Refer appropriate members to the First New York Retirement and Investment Services Program.
- Responsible for having a thorough knowledge of all products and services offered by the credit union, including but not limited to shares, consumer loans, and e-services.
- Efficiently provides servicing for all accounts and loans issues or concerns. Ensures that requests are processed correctly and completed in a timely fashion.
- Follows policies and procedures applicable to the MSR position to maintain compliance with government and credit union regulations, including but not limited to the Bank Secrecy Act.
- Perform teller duties as needed to ensure an unsurpassed level of service is provided to members.
- Participates in the Sales Incentive Program.
- Maintains Notary Public designation.
- Processes all secured and unsecured paid notes and security agreements.
- Provides quotes on consumer loan payoffs.
- Handles routine file maintenance on computer system.
- Performs other duties as may be assigned.

**Requirements**:

- High School graduate.
- Previous financial branch credit union/bank experience.
- Thorough knowledge of credit union products and services.
- Must be able to respect confidential information.
- Adept at utilizing most current technology and thorough knowledge of core operation system.
- General knowledge of credit union policies and procedures.
- Should have excellent communication skills and maintain a positive attitude with members and a cooperative attitude with other team members.

**Salary**: $18.25/hour

Work location: In person

**Job Type**: Full Time

Schedule:
Monday 8:30am -5:00pm
Tuesday 8:30am
- 5:00pm

Wednesday OFF
Thursday 8:30am
- 5:00pm
Friday 8:30am
- 6:00pm
Saturday 8:45am
- 1:00pm