Assistant Manager
1 month ago
**$18-$20**
**Job purpose**
Provides “hands-on” overall leadership and direction to store teammates, particularly in the absence of the Store Manager, to ensure store financial performance and guest service meets or exceeds company goals. Enforces all company policies and procedures are adhered to. To Optimizes store performance through excellent customer service, well maintained facilities, controlling inventory, ensuring proper cash handling, and efficiently utilizing store labor.
**Duties and responsibilities**
- Provide prompt and courteous guest service, answer questions and, in the Manager’s absence or at the Manager’s direction, investigate and resolve guest problems and complaints.
- Maintain inventory control with thorough knowledge of cost of goods, turn-ratio, ordering and receiving products, etc.
- Assist the Store Manager to maintain or direct the maintenance of the building, equipment and grounds, including but not limited to the air compressor, HVAC, flooring, bay nets, oil/water separator, interior and exterior lighting, dumpster area, sump pump, waste oil system, tire rotation lifts, overhead doors, etc.
- Troubleshoot and assist with the on-going maintenance of the POS system.
- Provide supervision and training to teammates including scheduling, coaching, performance management, and performance appraisals.
- Assist the Store Manager to confront unacceptable performance, hold teammates accountable, and utilize appropriate teammate performance management techniques when necessary.
- Open and Close the store as necessary.
- Complete any daily, weekly and monthly paperwork as the Store Manager may direct and ship or store paperwork as necessary.
- Maintain and enforce proper cash controls.
- Assist at other locations as directed
**Qualifications/Requirements**
Passion for customer service, valid US driver’s license, strong interpersonal and communication skills, works well with others, a passion for automotive repair and maintenance, succeeds in a team environment.
**Physical Demands**
- Must be able to stand on concrete or metal surfaces for extended periods of time (typically no longer than 8 hours.)
- Work in an environment that frequently experiences extreme hot and cold temperatures, loud noises, and exhaust fumes.
- Lift and move inventory items, trashcans and other work related items (up to 50 pounds).
- Must be able to work at a rapid pace for long periods of time (typically no longer than 8 hours.
- Must be able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands, for either extended periods of time or many times throughout the shift.
Assistant Manager
Brand: Jiffy Lube
Address: 620 Amherst St Nashua, NH - 03063
Property Description: 3438 - Nashua, NH
Property Number: 3438
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