Customer Service Lead

2 weeks ago


North Bergen, United States Burlington Stores Full time

**LOCATION** 8101 Tonnelle Avenue North Bergen NJ US 07047

**Overview**

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a **Customer Service Lead**

**Overview**:
As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You’ll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You’ll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You’ll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.

**Key Responsibilities**:

- Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
- Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
- Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
- Coordinate meal and break periods and monitor schedule adherence.

**Requirements**:
Come join our team. You’re going to like it here

You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

**Location** _US-NJ-North Bergen_

**Posting Number** _2024-219649_

**Address** _8101 Tonnelle Avenue_

**_Shopping Center_** _Tonnelle Plaza_

**_Zip Code_** _07047_

**Workplace Type** _On-Site_

**Position Type** _Regular Part-Time_

**Career Site Category** _Store Associate_

**Position Category** _Store Associate_

**Evergreen** _Yes_

**Min** _USD $16.13/Hour_

**Mid** _USD $17.13/Hour_



  • North Bergen, United States Western Logistics Inc Full time

    **Job Requirements**: Must have **Strong** Customer Service Management experience, **3 to 5 years** of supervisory/management experience. **Background in Logistics**/Customer Service Management **preferred.** Must have a passion for customer’s satisfaction. Must have strong **leadership** skills and **problem-solving** skills. Must have time management...


  • North Bergen, United States Melanie Ciappi - State Farm Agent Full time

    **Position Overview**: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. **Responsibilities**: - Use a customer-focused,...

  • Customer Service Lead

    2 weeks ago


    North Brunswick, United States Burlington Stores Full time

    **LOCATION** 989 Route 1 South North Brunswick NJ US 08902 **Overview** If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a **Customer Service Lead** ! **Overview**: As the Part Time Customer Service Lead, under the guidance of the Assistant...


  • North Bergen, United States Acc Premiere Full time

    **Work From Home-Customer Service** **Equipment Provided** **Paid Training** We are currently hiring professionals to work in the role of**:Remote Customer Service Representative** **RESPONSIBILITIES**: - Handle customer inquiries and complaints - Document and update customer records based on interactions - Maintain a knowledge base of the evolving...


  • North Bergen, United States Hudson City Consulting Full time

    Job DescriptionJob DescriptionOur client is currently looking for a BI-LINGUAL SPANISH CUSTOMER SERVICE REP. You must be fluent in Spanish as this position requires speaking to clients over the phone in Spanish. Duties will the following:Key responsibilities and Qualifications •    Skilled Customer Service Representative with strong typing...


  • North Bergen, United States Hudson City Consulting Full time

    Job DescriptionJob DescriptionOur client is currently looking for a BI-LINGUAL SPANISH CUSTOMER SERVICE REP. You must be fluent in Spanish as this position requires speaking to clients over the phone in Spanish. Duties will the following:Key responsibilities and Qualifications •    Skilled Customer Service Representative with strong typing...


  • North Bergen, United States Hackensack Meridian Health Full time

    Overview: “Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support...


  • North Bergen, United States Melanie Ciappi - State Farm Agent Full time

    Benefits: Bonus based on performance Free food & snacks Paid time off Training & development Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market...


  • North Bergen, United States Western Logistics Inc Full time

    7:00pm or until finished). Must **be **very flexible with overtime hours** and be willing **to stay late when necessary. **The pay rate range will be based on experience & qualifications **Duties/responsibilities would include but not be limited to**: Resolving customer’s problems Processing Orders (Transmission and Web orders) Data Entry Running...


  • North Bergen, United States Western Logistics Inc Full time

    **Job Requirements**: Must have **Strong** Customer Service Background/**Experienced. Logistics background preferred.** Must be very **organized** and **very detail oriented.** Must have strong **problem-solving** skills. Should have some **Inventory Control Experience**, **preferable**, and if warehousing inventory control experience this will be a...


  • North Bergen, United States Watco Full time

    Position Description Demonstrate predictable, reliable, and timely attendance. Follow written and verbal directions to complete assigned tasks on schedule. Read, write, and communicate in English & understand basic math. Learn from directions, observations, and mistakes and apply procedures using good judgment. Working knowledge of Watco Safety and...


  • North Bergen, United States Western Logistics Inc Full time

    **Responsibilities**: The Process Innovation Lead will drive continuous process improvement in Western’s warehouse and administrative functions, while maintaining the company’s focus on customer service, quality, and creating a safe and comfortable work environment. Specific duties include: - Identify opportunities for improvement based on customer...


  • North Bergen, United States VCNY Home Full time

    **We are**: VCNY Home is a forward-thinking home têxtiles supplier offering modern designs for every lifestyle and budget; we specialize in bedding, bath, window treatments, area rugs, home décor, and table linens. We empower our employees to think creatively and autonomously to take their careers, and our company to the next level. **We offer**: A...


  • North Bergen, United States Penske Transportation Solutions Full time

    Responsibilities : • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your...


  • North Hollywood, United States Individual Food Service Full time

    Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. Taking orders over the phone, heavy data entry and provide support to Sales Representatives. Consult on customer success - A Customer Service Representative, Customer Service, Food Service, Sales Representative, Manufacturing, Retail,...


  • North Hollywood, United States Individual Food Service Full time

    Manage inbound customer communications Answer incoming calls and emails to address customer questions, requests and issues. Taking orders over the phone, heavy data entry and provide support to Sales Representatives. Consult on customer success - A Customer Service Representative, Customer Service, Food Service, Sales Representative, Manufacturing, Retail,...


  • North Tonawanda, United States Thruway Fasteners Full time

    Job DescriptionJob DescriptionThruway Fasteners, Inc. is one of the leading distributors of industrial products, supplying hundreds of original equipment manufacturers in 40 states and 28 countries. We help customers increase efficiency, drive growth, and rapidly respond to unique business challenges and opportunities. Thruway utilizes custom technology...


  • North Tonawanda, United States Thruway Fasteners Full time

    Job DescriptionJob DescriptionThruway Fasteners, Inc. is one of the leading distributors of industrial products, supplying hundreds of original equipment manufacturers in 40 states and 28 countries. We help customers increase efficiency, drive growth, and rapidly respond to unique business challenges and opportunities. Thruway utilizes custom technology...


  • North Royalton, United States TruBlue Home Service Ally Full time

    Benefits: * Bonus based on performance * Competitive salary * Help or transport service * Opportunity for advancement * Training & development We provide: * Year-round stable, steady work * Regular work hours * Flexible scheduling * Cover related expenses such as gas, oil changes, etc. *varies by location * TruBlue t-shirts, polos, and other company gear...


  • North Royalton, United States TruBlue Home Service Ally Full time

    Benefits: * Bonus based on performance * Competitive salary * Help or transport service * Opportunity for advancement * Training & development We provide: * Year-round stable, steady work * Regular work hours * Flexible scheduling * Cover related expenses such as gas, oil changes, etc. *varies by location * TruBlue t-shirts, polos, and other company gear...