Front Desk Coordinator

2 weeks ago

Conroe, United States CareNow Full time

This position is incentive eligible.

**Introduction**:
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Front Desk Coordinator with CareNow you can be a part of an organization that is devoted to giving back

**Benefits**:
CareNow, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long
- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

**_ Note: Eligibility for benefits may vary by location._**

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the CareNow family We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Front Desk Coordinator to help us reach our goals. Unlock your potential

**Job Summary and Qualifications**:
We have an exciting opportunity for a motivated medical office or outpatient **team leader** with in-depth knowledge of the **insurance verification** process, **training** team members, and providing a great **patient experience**.

**Grow **your leadership skills and come make a difference with us. We are an amazing team that works hard to support each other, our staff and our patients. We are seeking a phenomenal addition, like** you**

**Job Summary and Qualifications**
- Monitor patient flow to ensure clinic is operating efficiently including monitoring wait times and the Web Check-in process, scheduling, insurance verification
- Assist with management of daily clinic operations including ensuring the clinic is opened and closed in appropriately and in a timely manner.
- Supervise and train front desk staff to ensure that all financial policies, timekeeping/attendance, established practices, and standards are followed.
- Assist with managing individual or team performance including managing visitor issues or complaints and providing necessary follow-up training to staff when needed.
- Create a work schedule for all patient representatives based on clinic needs.
- Partner with marketing to correctly implement and maintain marketing programs.
- Prepare for and successfully completes clinic audits, reviews, and surveys.
- This position is required to work alternate shifts and may be required to float to other clinic locations

**You Will Need**:

- 1+ year of experience in a medical office setting with in-depth knowledge of insurance verification process.
- 1+ year of experience of team lead / training experience is preferred.
- Experience using an EHR system
- To obtain a BLS Certification is required within 30 days of start.
- Within 3 months of employment or promotion, must obtain Federal Breath Alcohol Screening Certification and Federal Drug Screening Certification.

The CareNow Urgent Care Clinic hours of operations are Monday through Friday from 8am - 9pm, Saturday 8am - 8pm, and Sunday 8am - 5pm. You must have the flexibility to work during those hours.

**CareNow** **delivers quality, convenient, **patient-centered urgent care** with unparalleled service. We are in more than **100 urgent care clinics** around the United States. We are committed to staffing our clinics with the most qualified and experienced providers. Our providers are dedicated to improving lives and leading the charge in urgent care medicine. Our physician-guided focus is centered on providing extensive resou

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