Property Management Office Assistant
2 weeks ago
Responsibilities:
Fluent in English and Spanish
- Notary Public
- Manage and maintain customer relationships, ensuring excellent customer service and satisfaction.
- Create lease agreements and contracts with tenants and vendors.
- Handle tenant inquiries, complaints, and requests in a timely and professional manner.
- Perform administrative tasks such as data entry, filing, and record keeping.
- Coordinate property maintenance and repairs, ensuring that all work is completed in a timely manner.
**Skills**:fluent in English/Spanish
A positive attitude, and track record, encompassing the skill and desire take ownership of issues and go above and beyond the norm.
Word/Excel/general PC fluency - must be familiar with Excel
Excellent verbal and written communication
Excellent customer service skills
Willingness to learn new skills and processes
Assist property managers and office staff with various administrative and property management day to day requirements
Handle day-to-day office management and administrative tasks with diligence and accuracy
Assist tenants and vendors by managing queries and requests
Assist with preparing resident/commercial tenants’ correspondence
Interface with Superintendents to ensure tenant inquiries/issues are resolved
Utilize Excel to track and analyze utility use across buildings and commercial tenant’s consumption
Oversee commercial tenant insurance compliance
Order appliances and maintenance on appliances
Copy, file, and scan as needed
Answer phones in a professional manner and greet visitors
If you are a motivated individual with a passion for customer service and property management, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.
Pay: $20.00 - $25.00 per hour
Expected hours: 8 per week
Experience level:
- 2 years
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 1 year (required)
License/Certification:
- Driver's License (preferred)
Work Location: In person
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