Manager

2 weeks ago

Queens, United States Antun's Full time

**Job description**:
Maitre d'
- Our Hospitality Motto, Guests Come First:_
- We do whatever is in your power to go above and beyond for the guests' special day._

The maitre d' is the person who is responsible for everything and anything that happens during the event. This role is the most essential when managing an event. This role is crucial in executing the best guest experience for all guests in attendance.

The Primary role of the maître d' is managing the Servers, Bartenders, Captains, Runners and Greeters working that day. They are directly under the supervision of the maitre d'. The actions, success and failures of the crew are a direct reflection of the maitre d'.

There is 2 locations, you may be asked to work at the other if needed

**Daily Tasks and Responsibilities**:

- Act like a leader
- Communication with all other maître d's as to what time they are doing everything and if they will need help.
- Create and manager event timeline with the Guest of Honor
- Go over every single menu item and timeline of all items with guest of honor to ensure accuracy on the BEO
- Execute event with professionalism and perfection
- Make sure all dinner orders for guest are correct and served in professional manner
- Communicate with Captains, Runners, Servers & Bartenders
- Enforcement of rules and write ups
- Write notes for every event: full timeline from when they arrive to when they leave and any issues that may have occurred.
- Read all of the notes in the events folder and make copies of the menu and the floor plan.
- Before the Crew comes, the room must match the floor plan.
- Get the tabletops prepared before the crew comes in, for example
- Make sure that all equipment is in the main ballroom and cocktail hour.
- Check in all crew and check their uniforms
- Make sure your staff is doing their roles.
- Manage Room Turn Overs, Make sure all equipment is ready for the next event.
- Have all Silverware polished and all Napkins folded before the 1st party is finished.
- Cocktail rooms must be reset at the end of the shift.
- After each event, as a manager, you must inspect the entire building to make sure it is clean.
- Make sure all bars are cleaned
- Lock up building securely

**_ Banquet Maitre d'_** **_Required Qualifications_**
- Minimum 3 years experience
- Demonstrated history of initiative
- Ability to be flexible with work schedule including nights, weekends and holidays
- Ability to work independently as well as in a team environment
- Detail-oriented, organized, a high sense of urgency, and track record of managing multiple events/priorities to desired results.
- Demonstrated strong guest service skills

**_ Banquet Maitre d'_** **_Preferred Qualifications_**
- Demonstrated problem solving skills
- 3+ years experience
- Hospitality background
- Sales Force experience

**Our Hospitality Motto, Guests Come First**:
We do whatever is in your power to go above and beyond for the guests' special day.

Make the client feel special.

**Personal Excellence**:
Coming to work each day with a positive attitude.

Greeting challenges with a smile.

Utilizing constructive assessment to move forward in a more effective direction.

**Problem Solving**:
Creating solutions for issues that arise.

Thinking outside of the box in situations that may come up.

Using my best judgement for whatever is best for the client in any given situation.

**_ PLEASE NOTE: The above job description is not intended to be all comprehensive. The employee may be asked to perform other duties that do no encompass with is listed above, but meet the developing needs of the company_**

Physical setting:

- Fine dining restaurant

Shift:

- Evening shift

Weekly day range:

- Every weekend
- Weekends only

Ability to commute/relocate:

- Mineola, NY 11501: Reliably commute or planning to relocate before starting work (required)
- Queens Village, NY 11429: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Events management: 2 years (required)
- Matrie'd: 1 year (preferred)

License/Certification:

- NYS Drivers License (required)

Shift availability:

- Night Shift (required)

Work Location:
Able to work our Mineola location & Queens Village location

Antun’s of Queens Village
We Transform dreams into the most memorable events with spectacular food and gracious service at our renowned venue. Our specialties are wedding receptions, Sweet 16 parties, and many types of corporate events. Our five event halls accommodate 60 to 800 guests.
From those first years in business back in the 1950s, Antun’s superior style of catering many types of events attracted famous people who were even more demanding than our average client. But that’s fine with us, because we always aim for over-the-top service that exceeds everyone’s expectations.
Celebrities, politicians, entertainers and American presidents have held major events in our banquet rooms, such as the Kennedys in the 1960s and the Clintons in

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