Inside Sales Manager
1 month ago
**ISSA Needs an Inside Sales Manager (HEALTH COACH (HCI) COURSE)**
**About ISSA**:ISSA is an education and certification company for fitness trainers, personal trainers, strength and conditioning coaches, nutritionists, nutrition coaches, yoga instructors, health coaches, medical professionals, and more For over 35 years, ISSA has created a personal fitness training program to merge gym experience with practical and applied sciences. With over 300 employees, we have certified nearly 500,000 trainers in 174 countries. We were recently recognized as a Best Place to Work and Healthiest Employer by The Phoenix Business Journal, Fastest Growing Private Company by Inc. Southwest Regionals, and Top Workplace by USA Today
We are adding an **Inside Sales Manager** to our team of relationship-builders who are laser-focused on providing exceptional service to our students. We are tenacious and resilient in pursuing personal and professional success while incorporating fun into every day
**So what’s the job?**
**The Inside Sales Manager (Health Coach Institute (HCI) Course) **serves as a front-line leader to a team of Admissions Advisors (Inside Sales Reps) who will be focusing on HCI sales (but trained on all other ISSA courses too). The **Inside Sales Manager** will provide coaching and day-to-day, call-to-call support. They will also design, manage, and present both new hire and ongoing sales training programs, and develop marked improvement in sales revenue and conversion rates of team members. The **Inside Sales Manager** will also play a key role in maintaining and enhancing a strong team and company culture, developing and nurturing sales skills, and providing consistent and direct performance feedback. **Key responsibilities include**:
- Providing Inside Sales Leadership: Demonstrating leadership to the inside sales team via consistent support across the team that includes assistance in coaching and development of sales skills, overcoming operational and logístical challenges, closing of deals, and more; Developing personal leadership skills via courses, programs, conferences and other means both offered through the company and personally identified.
- Coaching, Motivating, and Developing Peers: Overseeing and elevating day-to-day sales floor operation via monitoring of team performance and reporting of key metrics to the Sr. leadership team, developing and administering individual coaching plans, actively listening and providing conflict resolution, recognizing high performance and rewarding accomplishments all while cultivating an environment of creativity and risk-taking; Assisting in the ongoing coaching and development of the sales team via call monitoring and providing of real-time coaching on customer interactions; Mentoring up and coming sales talent to identify, nurture, foster and facilitate their growth opportunities.
- Demonstrating and Enhancing the Company Purpose and Culture: Creating and maintaining a culture of success and employee loyalty by keeping a finger on the pulse of employee satisfaction, burnout, and flight risk.
**What are we looking for?**
- 2+ years leading inside sales teams.
- 2+ years in a startup or fast-growth environment.
- Proven experience coaching and developing sales skills and achievement in others.
- Proven experience driving operational efficiencies, increased productivity, and continuous revenue growth.
- Ability to adapt to and enhance a positive culture of success and growth.
- Excellent critical thinking skills and the ability to exercise good judgment.
- Excellent written and verbal communication skills.
- Possess a strategic vision for a modern sales environment.
- Ability to solve problems quickly and effectively.
- Passion for fitness, health, and wellness.
- Strong interest in promoting and selling our Functional Nutrition course to students.
**Anything else? Absolutely Benefits and Perks**:
This is a place where every day we are inspired by our teammates, encouraging each other to be our best. The environment is friendly and upbeat And we feel it’s important to reward our team with competitive pay and benefits. Here are some of the highlights:
**Free Certifications**:Who wants to be their best self? WE DO As an ISSA team member, you have access to our courses and certifications at no expense Additionally, you'll receive exclusive discounts on leading products in the fitness industry. Cool, right? After 90 days, employees can also enroll up to 5 friends/family members each year in our courses...FOR FREE
**Health & Wellness Reimbursement**:If our company’s mission is to encourage healthy living, we need to walk the talk and ensure each employee is supported in their wellness journey Employees can submit fitness purchases (gym membership, fitness equipment, classes) and professional and mental health purchases (personal learning courses, wellness apps, art classes, and more) for reimbursement up to $50/month $600/year.
**Work-Life Syne
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