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Customer Service Management Trainee

4 months ago

San Bernardino, United States Uline Full time

**Customer Service Management Trainee**

**Pay from $25 to $30 per hour**

**California Branch**

**4810 South Hellman Avenue, Ontario, CA 91762**

**Better together **This position is on-site, and we are looking for people who share our passion.

**Full-Time Hours**:Tuesday - Friday 2:30 PM to 11 PM **and **Saturday 10:30 AM to 7 PM

**Position Responsibilities**
- Master all aspects of customer service management through a comprehensive hands-on training program.
- Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
- Review department procedures and standards to identify areas for improvement.

**Minimum Requirements**
- Bachelor’s degree.
- Strong track record of customer-focused service, teamwork and attention to detail.
- Prior leadership / management experience is **a plus.**
- Bilingual (English / Spanish) **preferred.**

**Benefits**
- Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.
- 401(k) with 6% employer match.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- Bonus programs that include annual performance, sales goals and profit sharing.

**Employee Perks**
- Best-in-class, clean, modern,** air-conditioned** facilities.
- First-class fitness center and nearby walking path.

**About Uline**

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace.

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