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Loss Prevention Specialist

4 months ago

New York, United States Strand Bookstore Full time

The Loss Prevention Specialist is responsible for safeguarding the assets of the retail store by preventing theft, minimizing losses, and maintaining a secure shopping environment for customers and employees. You will conduct surveillance, apprehend and/or exclude shoplifters, investigate incidents and collaborate with store managers to implement security measures.

**Essential Functions**:

- Conduct undercover surveillance to detect and prevent theft, fraud, vandalism, or other criminal activities within the retail premises
- Monitor in-store activities using cameras, observation and other techniques to identify suspicious behavior and potential security threats
- Engage in covert operations to address and/or exclude shoplifters, fraudsters, or other individuals involved in undesirable activities
- Work closely with store management and other security personnel to investigate incidents of theft or misconduct and gather evidence to build case files
- Maintain accurate records of security incidents, exclusions, and other relevant documentation. Prepare detailed reports for management review and legal purposes as required
- Provide assistance and support to customers and employees regarding security concerns, lost items or other inquiries. Maintain a professional and approachable demeanor when enforcing store policies
- Conduct thorough investigations into incidents of theft, fraud or misconduct within the store. Gather evidence, interview witnesses, and collaborate with law enforcement when necessary
- Participate in training sessions and awareness programs to educate store staff on security procedures, theft prevention techniques, and safety protocols
- Stay informed about current trends and developments in retail crime and security practices to continuously improve loss prevention efforts
- Other duties, as necessary

**Qualifications**:

- Extensive experience in loss prevention, security or a related field
- Strong observation skills and attention to detail
- Excellent communication and interpersonal abilities
- Ability to remain calm and assertive in stressful situations
- Knowledge of relevant laws and regulations governing theft and security
- Proficiency in using surveillance equipment and security systems
- Discretions and integrity when handling sensitive information or interacting with suspects or law enforcement
- Flexibility to work evenings, weekends, and holidays as required
- Standing and walking for extended periods
- Bending, stooping, and kneeling
- Lifting and carrying heavy objects up to 50lbs and more
- Excellent physical agility to respond quickly to incidents

**Benefits**:

- Medical, Dental, Vision insurance
- Voluntary Benefits (Accident, Life Insurance, Short Term Disability, Pet Insurance and more)
- 401(k)
- Paid time off
- A dangerous store discount

Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Pay: $18.00 - $23.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Night shift

**Experience**:

- Customer service: 2 years (required)
- Loss prevention: 2 years (required)

Work Location: In person