Assistant Manager-the Human Bean Coffee

3 weeks ago


Phoenix, United States Walters Boys LLC Full time

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

- Assist the manager in overseeing daily operations and ensuring smooth functioning of the establishment
- Collaborate with the manager to develop and implement strategies to improve efficiency and profitability
- Assist in creating and implementing marketing initiatives to attract new customers
- Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
- Manage and supervise staff members scheduling and performance evaluations
- Handle customer inquiries, complaints, and special requests in a professional and timely manner
- Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
- Handle customer inquiries, complaints, and special requests in a professional and timely manner
- Monitor and records inventory levels and place orders for supplies as needed
- Complies with all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company
- Work with integrity, honesty and accountability in all situations

**Benefits**:

- Competitive wages
- Awesome team-oriented environment
- Lots of potential for growth within the company for those who work hard

**REQUIREMENTS**
- Previous managerial experience preferred but not required
- Previous fast food/quick service restaurant experience required
- Top-notch customer service skills
- Strong verbal and written communication skills
- Excellent leadership skills
- Works well under pressure and is able to multi-task
- Financial literacy and analytical/problem solving skills
- Access to a vehicle and a valid Driver's License required
- Ability to lift 50 lbs

**Job Types**: Full-time, Part-time

Pay: $17.50 - $21.50 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Flexible schedule

Experience level:

- 1 year

Restaurant type:

- Coffee shop

Shift:

- Evening shift
- Morning shift

Weekly day range:

- Monday to Friday
- Rotating weekends
- Weekends as needed

Work Location: In person



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