Program Support Associate

3 weeks ago


Kenilworth, United States Johnstone Supply Full time

**Program Support Associate**

**Primary Duties and Responsibilities**:
**Who is Johnstone?**

**What will you be doing as Program Support Associate?**
- ** **Assisting in implementing and executing all sales and marketing programs, solutions and enhancing the customer communication experience, ensuring the growth of the company.
- Providing administrative support as well as performing research, customer follow-up, creating reports and maintaining spreadsheets to deliver insights and information regarding markets, competitors, customers and effectiveness of campaigns and programs, in support of business decisions and ROI.
- Provide logístical planning assistance.
- Make recommendations and ensure clear execution of internal company communications, including newsletters, memorandums, and documents to all branch team members within the region.
- Participating in the development and execution of showroom merchandising strategies.
- Provide intelligence gathered within the market to support market research for determining brand perceptions, understanding customer needs, evaluating market penetration, and analyzing competitors.
- Working with marketing to identify modern marketing and social networking opportunities to expand market presence and ensure we are staying ahead of the curve.
- Supporting marketing, sales, and store support teams on special projects as assigned.

**Required Qualifications**:
**What we are looking for in a Program Support Associate?**
- Typically requires a bachelor's degree in sales, marketing, communications, or related field/experience, with 1-2 years of applicable experience in marketing, account management or a business support function.
- Familiarity with the HVAC industry and products preferred but not required.
- Familiarity with the operation of Microsoft software and able to work with the MS Office Suite, reporting software, business intelligence, web analytics tools.Experience with ERP software, a plus.
- Excellent English language and grammar, with proven written and verbal communication skills.
- Focused, disciplined and organized with a high level of personal enthusiasm and self-motivation.
- Maintain momentum on our big picture goals and projects and jump into day-to-day tasks.
- Have a working knowledge of sales, business, and marketing processes with an ability to contribute to planning and strategic thinking.
- Outgoing personality with strong communication skills.
- Customer focused.

**What Benefits Do We Offer?**
- Health Insurance
- three plans to pick from.
- Dental Insurance
- two plans to pick from.
- Vision Insurance.
- Tuition Reimbursement.
- Paid Time Off.
- Holiday Pay.
- 401(k)
- employer match and profit sharing.
- Employee Discounts.
- Employer paid life insurance.


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