Computer Lab Assistant

2 weeks ago

Kenilworth, United States Motion Recruitment Full time

Our client, a leading, global provider of technology and service solutions, is looking for a Lab Computing Analyst, to join their team in Kennilworth, NJ.


Responsibilities:

  • Implement, monitor, and provide technical support of customer laboratory IT environments, typically integrated with instrumentation
  • Implement customer specified benchtop computing design and processes
  • Administer and assures connectivity of customer’s Windows based platform
  • Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers
  • Manage On-boarding, retirement, and relocation of equipment
  • Implement Windows based security, including but not limited to: user / group permissions, file / folder permissions, group policies, local security policies, etc.
  • Analyze, identify, and implement enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner
  • Ensure adherence to client’s corporate policies through periodic reporting and compliance programs
  • Act as the technical support contact for instrument vendor
  • Repair and troubleshoot instrument related computers and escalating issues to the client infrastructure teams
  • Provide technical support for new system validations and change management efforts
  • Create and maintain a physical inventory of lab equipment, PC’s, software, and any other information specified by the client
  • Submit weekly Engineer reports to the team lead by COB on the last business day of the week
  • Act as client Liaison for software/hardware related inquiries
  • Participate in client team meetings
  • Provide support across all PerkinElmer Enterprise practices as required
  • Demonstrate appropriate use of office equipment/software after training
  • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment


Critical Skills:

  • Excellent customer service skills complimented by an ability to listen to and interpret client requests.
  • Ability to troubleshoot complex technology issues.
  • Strong verbal and written communication skills.
  • Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.


Preferred Qualifications:

  • Experience with technologies including Microsoft Office, networking, remote computing and backup systems.
  • Experience with scientific instrumentation
  • Experience in Life Science environment
  • Experience in a validated environment
  • Experience working in GxP, ISO, and FDA compliant facilities


All applicants must be authorized to work in the US on a full time basis now and in the future.

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