Regional Order Management Coordinator

3 weeks ago

Chicago, United States Spirax Sarco Full time

**Regional Order Management Coordinator**

Be a customer advocate and ensure the delivery of excellent customer service through communication and coordination with cross-functional work partners. Demonstrates the ability to work in a fast-paced environment at a high level of effectiveness using technical and problem-solving skills. Build rapport with customers to gather feedback on improvement opportunities and initiates actions related to those opportunities. Self-starter with the ability to enhance the customer experience and assure service level KPIs are met or exceeded.
- Manage backlog for assigned regions following the established backorder policy - 30%
- Order/project management of critical quotes and orders - 10%
- Identify and help implement process improvements within the Customer Service function that increase customer satisfaction - 10%

**Qualifications & Requirements**:

- Provides information on product delivery, availability, pricing, and specifications. Ensures that pricing adheres to SSI policies and any negotiated agreements
- Reviews, interprets and provides recommendations to management on customers’ legal requirements for purchase orders, price agreements, nondisclosure agreements, etc.
- Coordinates substitutes, alternative products, and logistics to satisfy customer required ship dates
- Communicates with technical staff and vendors to gather needed information for quoting/proposals and job requirements
- Exemplifies the company’s commitment to excellence in service with effective communication addressing customer needs through setting accurate expectations and follow-up
- Handles all incoming issues and resolves them using smart customer-focused decision-making skills
- Proficiency in product sizing/selection at Tier 1/Tier 2 levels while collaborating within Spirax on product selection and alternative offerings to satisfy customer requirements
- Design, configure and troubleshoot solutions when necessary
- Effectively manages and delivers an elevated service level to strategic customers
- Anticipates and where appropriate, mitigate any issues before they can negatively impact the customer experience
- Leads and manages extensive quote/order tracking while project managing
- Attends daily MFG meetings, representing Sales, and reports to the team

**About Us**

Steam Thermal Solutions is one of four businesses within Spirax Group, with global coverage across 67 operating units (called OpCos). These OpCos are organised into four Divisions: EMEA, APAC, Americas, Gestra. We acquired Gestra five years ago and since then have operated it as its own business, and as such, we operate two brands, Spirax Sarco and Gestra.

Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones

Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.

  • Regional Sales Manager

    2 weeks ago

    Chicago, United States Zeeco Full time

    Zeeco fosters a robust work environment where employees, from engineering teams to support groups, benefit from a strong culture, trained leadership, and opportunities for growth. Zeeco collaborates with the biggest names in the industry, enabling individuals to broaden their skills alongside teams of subject matter experts. JOB DESCRIPTION: Zeeco is looking...

  • Regional Sales Manager

    2 weeks ago

    Chicago, United States Aerzen Full time

    Regional Sales Manager - Midwest Location: Remote in the WI, IL, MI, MO, IN, KY, and OH territory.What We Offer: Aerzen USA offers a competitive salary; generous health benefits (to include 95% company-paid benefit plans) with company HSA contribution; a 401(k) with company match; a tuition reimbursement program; and a profit share bonus package; along with...

  • Regional Operations Manager

    2 weeks ago

    Chicago, United States Mark Anthony Group Full time

    The Regional Operations Managers (ROMs) will focus on supporting regions to ensure consistency in executing the MADE (Mark Anthony Delivering Extraordinary Execution) Strategy.The Regional Operations Manager will ensure the flow of information between Sales, Logistics, Marketing, and Finance.Regional Operations Managers are responsible for executing regional...

  • Regional Operations Manager

    1 week ago

    Chicago, United States Mark Anthony Group Full time

    The Regional Operations Managers (ROMs) will focus on supporting regions to ensure consistency in executing the MADE (Mark Anthony Delivering Extraordinary Execution) Strategy.The Regional Operations Manager will ensure the flow of information between Sales, Logistics, Marketing, and Finance. Regional Operations Managers are responsible for executing...

  • Regional Sales Manager

    3 weeks ago

    Chicago, United States Aerzen USA Corporation Full time

    Job DescriptionJob DescriptionDescription:Regional Sales Manager – Midwest Location: Remote in the WI, IL, MI, MO, IN, KY, and OH territory.What We Offer: Aerzen USA offers a competitive salary; generous health benefits (to include 95% company-paid benefit plans) with company HSA contribution; a 401(k) with company match; a tuition reimbursement program;...

  • Regional Sales Manager

    Found in: Appcast Linkedin GBL C2 - 7 days ago

    Chicago, United States GSI Full time

    Regional Sales Manager Company: National leading medical skincare aesthetics company with products sold in medical spas and dermatology officesTerritory: Multiple State Territory with managing approximately 9 Sales professionalsCompensation: Salary + Quarterly Commission + benefits and moreJob Description: The Regional Sales Manager will be responsible for...

  • Regional Sales Manager

    7 days ago

    Chicago, United States Conexus Food Solutions Full time

    **Who We Are** Conexus Food Solutions is a leader in the Asian food service industry, bringing a diverse range of ethnic cuisines, such as Chinese, Japanese, Korean, and Thai, to the table. Our corporate headquarters in Chicago is where we house our fully integrated food processing, manufacturing, logistics, and worldwide supply chain services all under one...

  • Regional Sales Manager

    2 weeks ago

    Chicago, United States Keurig Dr Pepper Inc. Full time

    Job Overview Regional Sales Manager Accountable for achieving sales objectives with assigned customers. Develops sales plans, analyzes sales statistics, develops forecasts (bottlers and retail accounts). May provide direction to field sales personnel/Acct Reps. Overall responsibility for the regional sales volume for the PBNA businesses within assigned...

  • Regional Sales Manager

    3 weeks ago

    Chicago, United States Conexus Food Solutions Full time

    Job DescriptionJob DescriptionWho We Are Conexus Food Solutions is a leader in the Asian food service industry, bringing a diverse range of ethnic cuisines, such as Chinese, Japanese, Korean, and Thai, to the table. Our corporate headquarters in Chicago is where we house our fully integrated food processing, manufacturing, logistics, and worldwide supply...

  • Regional Account Manager

    3 weeks ago

    Chicago, United States WithMe Full time

    Job DescriptionJob DescriptionWithMe, Inc. is seeking Regional Account Managers to expand our customer base and uncover new multifamily business opportunities. This position will negotiate Master Service Agreements (MSAs), present product demonstrations. research and evaluate client needs to provide tailored solutions and collaborate with Regional Sales...

  • Regional Manager

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago

    Chicago, United States Advocate Health Advisors Full time

    Advocate Health Advisors, one of America’s fastest-growing Medicare Field Management Organizations (FMO) is seeking candidates for the position of Regional Manager. The ideal candidate has Medicare sales experience, enjoys coaching and educating others, and can help recruit, train, and engage licensed agents for the purpose of developing Medicare Advantage...

  • Regional Manager

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago

    Chicago, United States Equity LifeStyle Properties, Inc. Full time

    With a culture of recognition and a reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Regional Manager for the Chicagoland market. This position would oversee our Manufactured home portfolio with connections to our RV Campgrounds.Your job will include:Provide...

  • Regional Property Manager

    6 days ago

    Chicago, United States Cory Executive Recruiting Full time

    Job DescriptionJob DescriptionExciting Opportunity: Regional Property ManagerCORY is hiring a Midwest Regional Property Manager who is passionate and driven about multifamily real estate, ready to innovate and make a real impact every day.About Our Client:Our client is more than a workplace; they're a dynamic community of innovators. They have built an...

  • Regional Sales Manager

    2 weeks ago

    Chicago, United States Peacefestival Full time

    Opportunities for Regional Sales Manager in Chicago, IL Remote positions only Search completed. Found 0 matching records. Opportunities for Regional Sales Manager in Chicago, IL Remote positions only Search completed. Found 0 matching records. Regional Sales Manager - Central Perdue Farms SummaryThe Regional Sales Manager is a direct sales management...

  • Regional Sales Manager

    6 days ago

    Chicago, United States Springs Window Fashions Full time

    Description: **Springs Window Fashions is hiring for a Regional Sales Manager for our rapidly growing Retail Business Unit. This role will manage our Midwest Region and can be based in Chicago, Milwaukee, Madison, Indianapolis, Kansas City or other midwestern "hub" cities near a major airport.** **The Best Experience Company** Our tagline is “The Best...

  • Regional Technician

    3 days ago

    Chicago, United States Swyft Full time

    About the Role: We are looking to bring on board a qualified individual who will be able to manage a region of SwyftStores as well as the different levels of technicians that will service them. This person will need to be a self-starter and highly motivated. As a Regional Manager, you will be responsible for the uptime of your stores, reporting feedback to...

  • Regional Educational Manager

    2 weeks ago

    Chicago, United States Anastasia Beverly Hills Full time

    Job DescriptionJob DescriptionThe Regional Educational Manager educates our Territory Sales Managers and Retailers. You aim to create innovative content that turns product knowledge and category expertise into an art form. We're seeking a true product enthusiast, someone passionate about crafting exceptional learning experiences. Your work will not only...

  • Regional Product Manager

    1 week ago

    Chicago, United States Sol-Millennium Medical Group Full time

    Regional Product Manager Sol-Millennium Medical, an innovative global player in medical devices, is seeking a dynamic and strategic Regional Product Manager to lead our Medical Supplies product category within the region. As the Business Unit (BU) Leader, you will be responsible for driving gross profit performance, achieving growth targets over a 2-year...

  • Regional Product Manager

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago

    Chicago, United States Sol-Millennium Medical Group Full time

    Regional Product Manager Sol-Millennium Medical, an innovative global player in medical devices, is seeking a dynamic and strategic Regional Product Manager to lead our Medical Supplies product category within the region. As the Business Unit (BU) Leader, you will be responsible for driving gross profit performance, achieving growth targets over a 2-year...

  • Regional Product Manager

    2 weeks ago

    Chicago, United States Sol-Millennium Medical Group Full time

    Regional Product Manager Sol-Millennium Medical, an innovative global player in medical devices, is seeking a dynamic and strategic Regional Product Manager to lead our Medical Supplies product category within the region. As the Business Unit (BU) Leader, you will be responsible for driving gross profit performance, achieving growth targets over a 2-year...