HR Business Partner

4 weeks ago

Milwaukee, United States Sendik's Food Markets Full time

Sendik's Food Markets, a Milwaukee Journal Sentinel “Top Workplace” since 2012, is a rapidly growing organization looking to hire people who thrive in a customer-oriented, fast-paced environment. We are a family-owned business with a goal of offering our customers the best grocery shopping experience, period. We do this by selling products of the highest quality for a great value, all while providing exceptional customer service. We currently have 18 store locations - Whitefish Bay, Wauwatosa, Mequon, Grafton, Elm Grove, Franklin, Greenfield, Germantown, New Berlin, West Bend, Bayside, Hartland, Greendale, Brookfield - The Corners, Waukesha - Meadowbrook, Hales Corners, Marquette and Oconomowoc with a focus on continued growth. When you accept a position with Sendik’s, you are joining our family and a team of associates that have a never quit attitude. We truly believe we have the best team that is motivated by providing the best service to our customers and each other.

Role Title
Human Resources Business Partner

Manager
Human Resources Manager

Job Summary
The HR Business Partner (HRBP) is a strategic and hands-on role that provides a broad range of services and support to an assigned group of store locations, supporting our people initiatives, business objectives and strategic goals. The position serves as primary point person and consultant to associates and leaders on human resources related topics and issues. Acting as an associate champion and change agent, the role assesses and anticipates HR related needs, communicates proactively with the HR team and delivers value-added services.

**Our Values**:
**Service**: We will treat every customer like a beloved family member or friend and find a way to say “yes” to our customers. It’s important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere “Thank you for your business”
**Passion**: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik’s brand.
**Nimbleness**: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use “Red Truck Service” when additional assistance is needed.
Duties/Responsibilities
- Serve customers, associates, vendors and partners while modeling Sendik’s culture and providing “best in class” customer service
- Works closely with leaders to improve work relationships, build morale, and increase productivity and retention
- Provides coaching and guidance to leaders; meets on a regular, consistent basis to drive people practices and a high level of associate engagement
- Facilitates and delivers various HR related information to leaders and associates as needed
- Acts as a liaison for talent including involvement in internal moves, staffing and succession planning
- Manages and resolves complex associate relations issues; conducts effective, thorough investigations.
- Engages in the anniversary and performance review process with leaders; provides regular performance management guidance to managers (e.g. coaching, career development, disciplinary actions), makes compensation related recommendations and encourages the use of other reward and recognition tools
- Collaborate with HR team members to deliver required expertise, resources and services to drive initiatives
- Supports the implementation of HR programs, communication and initiatives
- Provides HR policy guidance and interpretation
- Facilitates new hire orientation and new leader onboarding sessions; manages specific leader onboarding plans accordingly
- Visible in store locations focused on answering associate questions, developing a working relationship to assist in furthering associate engagement and is the HR point person.
- Assist in the stores during peak holiday seasons as needed
- Complete other miscellaneous duties as assigned

**Data Analytics Responsibilities**:

- Analyze data and make recommendations to the management team for continuous improvement
- Support in evaluation of reports, decisions, and results of departments compared to established goals or benchmarking.
- Provide strategic workforce planning for customers to anticipate and identify recruitment and potential experience gaps, and department succession planning
- Identify and recommend participation in area and industry surveys; serve as a liaison for support and administration

**Qualifications**:

- Bachelor’s degree required; preferably in Human Resources with a working knowledge of multiple human resource disciplines
- Certification from an accredited human resources industry leader/association such as PHR, SHRM-CP or SHRM-SCP designations preferred
- 3 plus years’ of progressively responsible, related human resources experience.
- Experience in supporting hourly associate client group

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