Baggage Handling System Assistant

4 weeks ago


Boston, United States JLL Full time

JLL supports the Whole You, personally and professionally.

**Location**: Boston Logan International Airport
**Shift**: Second shift (12:00pm - 8:30pm)

The Baggage Handling System (BHS) Assistants are responsible for monitoring bags that enter the baggage handling system from the check-in point to the end of its cycle at the makeup unit. This includes in front of the ticket counters and post screening points.

**Key Responsibilities**:
Respond to and clear baggage system alarms
Clear simple baggage jams
Assist in loading and unloading luggage, packages, and cargo onto and off conveyor belts and carts, ensuring proper handling and care
Ensure proper lifting techniques
Monitor bags prior to entering TSA bomb detection machines and ensure proper placement on the conveyor system to prevent system jams
Identify and report any equipment malfunctions, damages, or safety hazards to leadership and assist in troubleshooting and repairs when required
Ensure bags that enter the Manual Encode station are released in a timely manner
Retag bags at the Manual Encode station as needed
Assist with cleaning and maintaining cleanliness in the bag room
Load empty BHS tubs onto carts and transport them to designated staging areas for collection to place back into operation
Comply with all safety, security, and regulatory requirements at all times to ensure the smooth and secure operation of the baggage handling system
Assist in training new team members and provide ongoing guidance and support to ensure a high level of performance and efficiency within the team
Empty trash bins and dispose of waste properly to maintain cleanliness and prevent the accumulation of garbage.

Minimum Qualifications
Ability to lift up to 60lbs
Familiarity with safety, security, and regulatory requirements related to baggage handling system operations
Strong problem-solving skills and the ability to quickly identify and resolve issues in a fast-paced and time-sensitive environment
Ability to work flexible hours, including evenings, weekends, and holidays as required by operational need

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.



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