Patient Access Representative
2 weeks ago
*$1,000 sign on bonus for offers accepted prior to June 30, 2024. Terms and conditions apply. *
The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. This position establishes and maintains an environmental control plan, coordinates materials management for the department, assists in monitoring clinic activities and provides supervision of clerical activities.
The Patient Access Representative handles all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures. This position also secures the appropriate patient information; ensures that registration data is correct and accurate; validates insurance eligibility, enters information into appropriate systems and collects co-pay (if applicable), and assists with financial counseling and financial clearance, as necessary.
Licensure, Certification, or Registration Requirements for Hire: N/A
Licensure, Certification, or Registration Requirements for continued employment: N/A
Experience REQUIRED:
Previous experience with computers, Microsoft Office software and navigating the Internet.
Previous experience keyboarding with the ability to type 40 words per minute.
Experience PREFERRED:
Work experience with medical insurance, HMO, managed care, electronic medical billing/order entry/registration systems, and appointment scheduling.
Previous work experience in a healthcare setting and knowledge of medical terminology.
Education/training REQUIRED:
High school graduate or GED
Education/training PREFERRED:
Associate's or Bachelor’s Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field from an accredited program.
Independent action(s) required:
Able to perform daily activities with mínimal supervision: being self directed in the accomplishment of routine activities.
Issues that involve violation of VCUHS policy or procedures that involve conflicts of a sensitive nature, or that would be considered unusual in nature are to be brought to the attention of the clinical coordinator or designee promptly as would be warranted by the immediacy of the issue.
Performs daily activities with mínimal supervision.
Notifies supervisor of issues involving violation of VCUHS policies or procedures.
Functions in a self-directed manner to accomplishments of routine activities.
Supervisory responsibilities (if applicable): N/A
Additional position requirements:
Depending on assignment, may be required to work off-shifts and/or weekend and holidays.
Incumbents may be considered essential depending on departmental assignment.
Age Specific groups served: All
Physical Requirements (includes use of assistance devices as appropriate):
Physical: Lifting less than 20 lbs. Lifting 50-100 lbs.
Activities: Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive)
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change
Workday Day (United States of America)
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
-
Patient Access Representative Senior
1 week ago
Richmond, United States Virginia Commonwealth University Health Full time$1,000 Sign On Bonus for offers accepted by June 30, 2024. Terms and Conditions apply - - The Patient Access Senior Representative demonstrates strong customer service orientation while handling all business functions in an assigned area to include r Patient Access, Representative, Patient, Senior, Customer Service, Healthcare
-
Patient Access Representative Senior
6 days ago
Richmond, United States VCU Health Full time**$1,000 Sign On Bonus for offers accepted by June 30, 2024. Terms and Conditions apply**The Patient Access Senior Representative demonstrates strong customer service orientation while handling all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures. The Patient Access Senior...
-
Patient Access Representative Senior
7 days ago
Richmond, United States VCU Health Full time**$1,000 Sign On Bonus for offers accepted by June 30, 2024. Terms and Conditions apply** The Patient Access Senior Representative demonstrates strong customer service orientation while handling all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures. The Patient Access Senior...
-
Patient Access Representative- Nelson Clinic- Days
17 hours ago
Richmond, United States Virginia Commonwealth University Health Full time$1,000 Sign-On Bonus for offers accepted by December 31, 2022. Terms and Conditions apply - - The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-work Patient Access, Representative, Clinic, Patient, Healthcare
-
Patient Access Representative
5 days ago
Richmond, United States VCU Health Full time**$1,000 Sign On Bonus for offers accepted by June 30, 2024. Terms and Conditions apply**The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. This position establishes and...
-
Richmond, United States Virginia Commonwealth University Health Full time$1,000 Sign On Bonus for offers accepted by June 30, 2024. Terms and Conditions apply - - The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, Patient Access, Representative, Clinic, Oncology, Patient, Healthcare
-
Patient Access Rep
1 month ago
Richmond, United States VCU Health System Full time**$1,000 Sign On Bonus for offers accepted by June 30, 2024. Terms and Conditions apply** The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. This position establishes and...
-
Patient Access Rep
1 month ago
Richmond, United States VCU Health Full time**$1,000 Sign On Bonus for offers accepted by June 30, 2024. Terms and Conditions apply**The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. This position establishes and...
-
Central Patient Access Representative
2 weeks ago
Richmond, United States OakBend Medical Center Full timeThe Central Patient Access Representative is the first line of quality service to our patients and our guests. This position serves as the ambassador of service, setting the standard by which all other departments and services are judged. The position’s main responsibilities include greeting customers and subsequently providing the highest level of...
-
Central Patient Access Representative
4 weeks ago
Richmond, United States OakBend Medical Center Full timeResponsibilities: The Central Patient Access Representative is the first line of quality service to our patients and our guests. This position serves as the ambassador of service, setting the standard by which all other departments and services are judged. The positions main responsibilities include greeting customers and subsequently providing the highest...
-
Patient Access Representative II
1 month ago
Richmond Heights, United States SSM Health Full timeJob Highlights: Great Opportunity!!! Schedule: Full Time. Monday-Friday, 8:00 to 4:30 PM. Starting Pay: $15.33 (Offers are based on years of experience and equity for this role.) Sign On Bonus: $1,000 Location: St. Mary's Hospital - St. Louis, MO At SSM Health, we believe in providing our employees with a fulfilling career. We strive...
-
Richmond, United States VCU Health Full time**$1,000 Sign-On Bonus for offers accepted by June 30, 2024. Terms and Conditions apply**The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. This position establishes and...
-
Patient Access Mgr
1 month ago
Richmond, United States VCU Health System Full timeThe Patient Access Manager provides oversight and/or standardization in the Patient Access area(s) of performance improvement, compliance, revenue cycle (i.e. co-pay, revenue related data entry, etc.) and revenue cycle training. The Patient Access Manager provides direct supervision/management to the Patient Access supervisory staff. The Patient Access...
-
Patient Access Registrar
6 days ago
Richmond, United States Reid Health Full timeUnder the direction of the Manager, Patient Access - registration, the Registration Clerk is responsible for entering all demographic and insurance information required by registering patients via Soarian Financials for the O/P Lab and OP Radiology areas. The Registration clerk is also responsible for collecting payments due at Point of Service and referring...
-
Patient Access Registrar
6 days ago
Richmond, United States Reid Health Full timeUnder the direction of the Manager, Patient Access - registration, the Registration Clerk is responsible for entering all demographic and insurance information required by registering patients via Soarian Financials for the O/P Lab and OP Radiology areas. The Registration clerk is also responsible for collecting payments due at Point of Service and referring...
-
Patient Service Representative
2 weeks ago
Richmond, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Richmond, United States Virginia Commonwealth University Full time**Position Summary**: The Stravitz Sanyal Institute for Liver and Metabolic Disease (SSLI) Patient Access Manager serve as operational manager responsible for daily administration of multiple components of patient access for SSLI services. They may be responsible for ensuring that clinical access activities are carried out in accordance with SSLI objectives....
-
Bilingual Patient Service Representative
4 weeks ago
Richmond, United States Bon Secours Full timeWith a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities. PRN...
-
Patient Service Representative
6 days ago
Richmond, United States Virginia Oral and Facial Surgery Full timeVirginia Oral & Facial Surgery is looking for a motivated Patient Service Representative to join our team. Our culture fosters family, purposeful work, individual accountability, and execution. We're looking for a self-starter interested in working in a fast-past and dynamic oral surgery environment to help promote exceptional patient service. The PSR is...
-
Patient Service Representative
7 days ago
Richmond, United States Allergy Partners Full timeJob DetailsJob Location 42-00-Richmond - Richmond, VA DescriptionPOSITION: Patient Services Representative RESPONSIBLE TO: Practice Manager JOB SUMMARY: With a customer service orientationregister patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and...