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Security Incident Management Lead

3 months ago

Tampa, United States Citi Full time

**About Citi**

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

The Info Sec Prof Lead Analyst is an intermediate level position responsible for driving efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.

**Opportunity**

**Responsibilities**:
As a Security Incident Management Lead, your primary responsibility is to manage risk throughout the security incident lifecycle. Related activities include, but are not limited to:

- Work as part of a best in class ‘follow the sun’ security incident response team.
- Lead and manage incident response activities to ensure that requisite triage, containment, and eradication are completed within targeted timeframes.
- Ensure that the security incident record is complete, accurate and fit for purpose.
- Collect and analyze evidence including investigative findings and prepare to coordinate with internal and external compliance and audit personnel.
- Execute incident response meetings and communicate complex security topics; exhibit good judgment and discretion when initiating escalations to all levels of the organization.
- Ensure that controls are utilized daily and that non-compliance remediation is addressed by appropriate selection.
- Provide IS consulting services, including interpreting and/or clarifying information security policy, procedures, standards or concepts.
- Assist with defining and implementing information security standards to align procedures and practices in pursuit of compliance with Citigroup standards.
- Validate compliance with information security policies, practices, and procedures, and resolve a variety of information security related issues in coordination with the relevant business(es).
- Assume both informal and formal mentorship roles within the team, and assist with coaching and training of new team members.
- Act as an authority for cyber security incidents, with the ability to reliably identify and escalate threats with appropriate urgency.

**Requirements**:

- Stay current with the evolving landscape of cyber threat activities and cybersecurity best practices
- Work independently with mínimal oversight
- Adapt to changing requirements in a fast paced environment
- Multitask and meet deadlines despite competing priorities
- Navigate operational impediments in order to complete time sensitive tasks
- Identify and document any opportunities for process improvement
- Be a reliable team player.
- Practice mutual respect at all times
- Establish trust and build strong partnerships
- Resolve conflict in a constructive manner and use as an opportunity to develop team unity
- Prioritize collective success ahead of individual ambition
- Strong communicator.
- Establish clear narratives to describe observations, ideas and recommendations
- Motivate colleagues and partners to cooperate and support as needed
- Exert influence, both verbally and in writing, through all levels of the organization

**Qualifications**:

- Relevant professional certifications issued by GIAC, AWS, etc., preferably GCCC, GCIH, CEH, ECSA.
- General Industry knowledge of reporting obligations pertaining to local and national laws and regulatory bodies such as OCC, SEC, ECB, MAS
- Working knowledge of common security models (Defense-in-Depth) and frameworks (MITRE Attack, Cyber Kill Chain, STIX)
- Working knowledge of VERIS taxonomy
- Working knowledge of OSI model
- Working knowledge of security and/or incident response in cloud environments
- Working knowledge of software development best practices, including agile methods
- Familiar with Atlassian tools
- Previous experience working in highly regulated environment
- Previous experience in a fusion center and/or exposur