Tennis Front Desk Attendant

3 weeks ago

Bethesda, United States Congressional Country Club Full time

**Do you have a passion for making everyone's day better?**

**Have you ever been told you smile a lot?**

**Do your teammates rely on you to support them?**

**Does being the first and last impression excite you?**

If you answered yes to all the questions above, then you should know Congressional Country Club is seeking a **Tennis Front Desk. **The Tennis Concierge will primarily answer phones, take messages/reservations, greet Members and guests, and assist with emergencies.

Congressional Country Club is looking for Team Members who believe the impossible is possible. Driven to make a positive impact on the organization continuously and believe that as a team we accomplish more.

**What will be expected of you**:

- Promote a courteous, polite, and helpful relationship with all Members and guests.
- Assist Members with club policies, rules, regulations, and billing concerns.
- Assist in the promotion of lessons and programs.
- Responsible for the accuracy of court, spot, program, and lesson reservations.
- Responsible for accurate processing of merchandise, court, spot, guest, and tournament charges.
- Responsible for following closing and opening procedures.
- Responsible for following cash handling procedures.
- Promote Club hospitality through management of tennis activities and functions, and service to the Membership.
- Maintain awareness of housekeeping concerns, building repair and maintenance issues, and court maintenance issues.
- Immediately report emergencies to the Director of Tennis, Tennis Head Professional, or directly to the Executive Housekeeper, Chief Engineer, or Maintenance Supervisor in applicable circumstances.
- Perform minor maintenance of the shop, lounge, locker rooms, and patio as needed.
- Coordinate with the Merchandising Manager regarding retail items.
- Assist with daily straightening, dusting, and cleaning of merchandise.

**How we determine your qualifications**:

- Communicate effectively in verbal and written formats
- Word & Excel Proficiency, Basic
- Available to work weekends, afternoon/evening shifts
- This is a Part-Time position
- Complimentary meals
- Complimentary Free Parking
- Health, Dental & Vision Insurance (Available to Full Time and Part Time Team Members)
- FSA
- 401K with a match
- Employee Discounts Golf, Tennis, Fitness Apparel/Items
- Congressional offers competitive benefits focused on total well-being and dependent aid as we aim to help you achieve a healthy work and personal life.

**CCC is an EOE

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