National Service Events and Program Support
2 weeks ago
**NYC Service**
**Position**
**National Service Events & Program Support Coordinator**
**Job Number: 43043**
**The Agency You’ll Join**
The NYC Mayor's Office administers all city services, public property, most public agencies, and
enforces all city, state, and federal laws within New York City. New York City’s Mayor, Eric Adams is
head of the executive branch of New York City's government. Mayor Adams has served the people of
New York City as an NYPD officer, State Senator, and Brooklyn Borough President. The Adams’
Administration is leading the fight to make New York City’s economy stronger, reduce inequality,
improve public safety, and build a stronger, healthier city that delivers for all New Yorkers. As an
agency, we value fairness, helpfulness, transparency, leadership and build our teams around these
values. For current job opportunities visit our careers page.
**The Team You’ll Work With**
NYC Service is a division of the Mayor’s Office that provides meaningful access, opportunity, and
resources for communities to come together and answer the call to serve NYC. We envision a city
where New Yorkers are united by service and together, build a culture where New Yorkers uplift one
another and take responsibility for the success of our city. To learn more about NYC Service, visit
nyc.gov/service.
**The Problems You’ll Solve**
The National Service Events and Program Support Coordinator will support NYC Service’s national
service (AmeriCorps) programs, reporting to the National Service Professional Development & Member
Support Director. Responsibilities include but are not limited to the following:
**_Member Professional Development _**
- Develop elements of the curriculum for professional development for NYC Service AmeriCorps
programs and tracks progress on the goals and strategy.
- Plan and execute elements of member orientations and monthly member training for all of NYC
Service’s AmeriCorps programs including space procurement, logistics planning, securing
trainers, managing staff roles and placement for those days and leading selected elements of
training.
- Create and analyze training evaluation plan and surveys, to gauge effectiveness of training and
fine tune trainings based on learnings found.
- Develop and oversee training-facing NYC Service member and host site resources including the
online portal (which includes all member and supervisor training information) and resource
library.
- Support the National Service Professional Development & Member Support Director in
providing career coaching and individual skill development plans to members.
**_Member Events and Engagement _**
- Lead key events that support the member experience throughout the program year including
Kick Off, AmeriCorps Week, Life After AmeriCorps Day, Career Fair, Networking Event, and
Recognition Event.
- Lead the development of affinity groups which exist to give members a leadership role and a
space to explore shared interests.
- Plan and execute social activities and events based on members interests and engagement
needs.
- Support alumni engagement efforts.
**_Member Management and Program Support _**
- Lead the procurement of in-kind donations to support member training (space, food,
- facilitators) and member needs for resources.- Serve as the program coordinator for the Young Adult Success Corps Program.
- Work with the Department of Probation (DOP) to oversee the participation of 8 Young Adult
- Success Corps (YASC) AmeriCorps members who are currently under probation supervision.- Conduct site visits in partnership with DOP for YASC members.
- Monitor YASC member hours and approve timesheets, ensuring they meet program hours.
- Coordinate the monthly collection, reporting, and validation of metrics from AmeriCorps
- members and organizational partners.- Partner with DOP to lead host site and member recruitment for the program year including but
interviews, and placing YASC members.
**_Advance NYC Service Mission, Values, and Goals _**
- Represent NYC Service at select events.
- Be available on select weekends and on select evenings for projects.
- Provide project support with other service activities and programs, as needed, including
emergency volunteer response.
**About You**
- Bachelor’s Degree OR High School Diploma + 3 years relevant experience (Minimum)
- Background in training, curriculum development or event management a STRONG plus
- Commitment to service year programs and volunteerism (AmeriCorps alumni a plus)
- Experience or comfort in individual counseling, problem solving, and guiding others through
complex circumstances
- Ability to manage multiple projects simultaneously
- Capable of managing against goals and working under tight deadlines
- Strong written and oral communicator
- Experience in relationship management
- Strong computer skills
- Excellent organizational and administrative skills
- Ability to work both independently and as an e
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