IT Manager

**Company Description**

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer:

- Impact - The work you do here matters to millions.
- Growth - Philadelphia is growing, why not grow with it?
- Diversity & Inclusion - Find a career in a place where everyone belongs.
- Benefits - We care about your well-being.

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

**Essential Functions**
- Lead systems integration and upgrade activities supported by the IT unit.
- Lead and/or participate in the development of RFPs, evaluation of proposals, and selection of vendors.
- Manage projects in a complex environment involving multiple stakeholders and multi-disciplinary teams including development and tracking of scope, schedule, and budget.
- Manage funding and vendors providing development and support services.
- Develop, edit, and maintain geospatial datasets and databases.
- Complete technical documentation of such datasets and processes.
- Analyze permit, licensing and code enforcement data for reports, dashboards, and presentations.
- Write SQL queries and construct views which support analysis and reporting.
- Create and prepare miscellaneous hardcopy maps, web maps, and reports on an ad hoc basis for executive staff, sometimes with quick turnaround times.
- Prepare and maintain project status reports as needed for the Streets IT unit.
- Participate in meetings and events within the department and citywide GIS community.
- Other related duties as assigned.

**Competencies, Knowledge, Skills and Abilities**
- Experience managing projects, operations, and staff towards defined outputs and business continuity.
- Proficiency using the ESRI ArcGIS Platform including ArcGIS 10 software suite and/or ArcGIS Pro for editing, data creation, analysis, and map production.
- Proficiency authoring scripts and code in one or more programming languages such as Python or C#.
- Proficiency with SQL Server including writing complex queries and joining and appending tables.
- Experience in maintenance of versioned and non-versioned spatial data in ESRI ArcSDE 10.x
- Familiarity with ArcGIS Online map publishing, ArcGIS Portal, and tools including, but not limited to, Web App Builder, Experience Builder, ESRI Dashboards.
- Familiarity with mobile mapping tools including ESRI’s Collector, Field Maps, and Survey 1-2-3 apps.
- Experience with data visualization and graphics tools for the creation of dashboards and widgets.
- Working knowledge of SDLC principles with a focus on continuous improvement.
- Familiarity with project management methodologies including waterfall and agile.
- Ability to facilitate meetings, discovery sessions, and status reporting.
- Ability to communicate technical processes and issues with business staff and management.
- Ability to create and maintain good working relationships and collaborations with other business units, stakeholders and while being able to work independently and take initiative.
- Excellent written and oral communication skills.
- Demonstrated problem solving and issue management skills.
- Proficient in project planning, project management, and time management.

The following skills are desired but not required:

- Experience with Trimble/Azteca Cityworks Permitting and Licensing and Asset Management System