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Community Services and Public Safety Supervisor

4 months ago

Temple City, United States City of Temple City Full time

**DEFINITION**:

- The City currently has a COVID-19 vaccination requirement in place, however it has been suspended until further notice.

Under direction, supervises and coordinates community services and public safety program activities and operations including parking administration and enforcement, emergency/disaster preparedness planning, public safety volunteers and contract law enforcement activities; provides staff support for the Public Safety Commission; coordinates assigned activities with other divisions, outside agencies, and the general public; and provides highly responsible and complex staff assistance to the City Manager or his designee.

**EXAMPLES OF DUTIES**:

- Coordinates the organization, staffing, and operational activities for assigned community services and public safety programs.
- Carries out supervisory responsibility in accordance with policies, procedures and applicable laws, including:

- Interviewing, hiring and training of staff;
- Planning, assigning, directing work and establishing deadlines;
- Appraising performance, rewarding and disciplining employees; and
- Coordinating, developing, and approving staff training, addressing complaints and resolving problems.
- Monitors the delivery of services through firsthand observation and reports; advocates with management of the public safety agencies for the implementation of city approved strategies, policies, and procedures; researches, develops, interprets, communicates, and monitors policies, procedures, and ordinances; recommends improvement when necessary and writes/revises same.
- Oversees parking control program data processing, penalty assessment collection, and citation protest requests.
- Provides coordination and supervision of Public Safety operations at City events and activities.
- Provides staff support for the City’s Public Safety Commission; organizes Public Safety Commission meetings; maintains a record of and tracks action taken on issues brought before the Public Safety Commission; prepares periodic report to the City Manager and Council on Public Safety Commission issues and activities.
- Receives, evaluates and responds to citizen concerns, complaints or requests for information regarding public safety programs and services; reports to management staff.
- Explains procedures and policies; designs, develops, and supervises implementation neighborhood-based crime prevention and public safety community relations program including neighborhood watch programs;
- Audits Sheriff’s compliance with contract service levels to ensure compliance with contract.
- Assists in managing the City's Emergency Management Plan including:

- Analyzing critical issues;
- Identifying potential hazard to health and safety;
- Coordinating and facilitating the activities of City staff in planning and preparing for response to emergency occurrences;
- Developing City response plans and ensuring the City's Disaster Preparedness Plan is maintained in accordance with State law; and
- Designing, planning, and conducting exercises to test the City's emergency response readiness capability and training staff.
- Serves as the liaison for the assigned community services and public safety programs and coordinates assigned public safety activities with other divisions, departments, and outside agencies.
- Maintains awareness of new trends and developments in the field of community services and public safety.
- Prepares and/or reviews complex, routine, and non-routine reports and analysis utilizing a variety of software; develops budgets including conducting research, preparing projections, and monitoring funds; assists in planning short-term and long-range goals, objectives, organizational structure, and overall direction for the division.

**DESIRABLE QUALIFICATIONS**:
**Knowledge of**:

- Administrative principles and practices, including goal setting and implementation;
- Principles of supervision, training, and performance evaluation;
- Applicable state, federal and local ordinances, codes, laws, rules and regulations and legislative issues;
- Basic principles and practices of public administration, including knowledge of government organizations and operations;
- Emergency/Disaster Preparedness policies and strategies including the Specialized Emergency Management System (SEMS) or Incident Command System;
- Principles, methods and techniques of contract administration;
- Principles, practices, and techniques of effective customer service and collaborative problem solving;
- Basic philosophies of law enforcement staffing;
- Principles, practices, and techniques of community-oriented policing and crime prevention;
- Principles of budget preparation and control;
- Methods and techniques of research, statistical analysis, and report preparation; and

**Ability to**:

- Coordinate and direct assigned community services and public safety programs;
- Select, train, supervise and evaluate staff, and coordinate work;
- Communicate orally and