Provider Payments Assistant

2 weeks ago


Chatsworth, United States Child Care Resource Center Full time

Expected Hourly Pay Rate:
$20.00

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing

You could play a key role supporting the Child Care Financial Assistance Division

Within the team structure, provide support services to department staff, which include the following responsibilities:

- Distribute work among the support team according to scheduled rotation, pick up mail from the Customer Service Center, troubleshoot when delivery destination is unclear and redirect any misdirected mail. 10%
- Receive documents via Customer Service Center, U.S. Mail, and Interoffice from the satellite office. Date stamp, bar code scan and distribute to department staff per current procedures. 25%
- Receive documents after they are processed for payment and file. File first electronically via scanning images to electronic filing software; then file hard copy documents. 40%
- Provide electronic images and/or hard copies of documents to requestors (auditors and internal requests). Request both retrieval and re-filing of boxes of documents from offsite storage when necessary. 10%
- Provide language translation assistance to Payment Specialists as needed. 15%

Job Specifications
- Minimum high school diploma or equivalent; in addition, one year post-high school education plus one year related administrative/ customer service experience, or two years equivalent work experience.
- Strong verbal and written communication skills, including the ability to follow verbal and written directions.
- Demonstrated proficiency and experience with Windows-based programs and data entry.
- Strong organizational skills and the ability to complete assignments under tight deadlines, even when there are competing requirements and changes in assignments.
- Ability to maintain workload and a high level of customer satisfaction in a fast paced working environment.

At CCRC, passion and meaningful work is rewarded We offer employees:

- Competitive compensation package
- Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
- Basic Life Insurance and Long Term Disability paid for by CCRC
- Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
- Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
- Opportunities for learning and professional development, including education reimbursement
- Employee Assistance and Wellness Programs

We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)



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