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Bakery Shift Leader

4 months ago

Newport Beach, United States Sprinkles Cupcakes Full time

As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the _Sprinkles Experience _for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles

**_ Perks of Working with Sprinkles:_**
- _ Hourly Pay + Tips*_
- _ Benefit options include Heath, Dental, Vision, Life, and 401K_
- _ Daily Pay option available to associates_
- _ Sprinkles Associate Card to sprinkle the joy to your family, friends, and community_
- _ Opportunity to do good - Sprinkles partners with several charities and community organizations_
- _ Family Friendly Hours_
- _ Paid parental leave & paid time off_
- _ Chance to be a part of special memories that happen daily in our bakery_
- _ Development and growth opportunities_

**Responsibilities**:

- Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm.
- Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador.
- Manage shift expectations and contribute to the _Sprinkles culture and experience_.
- Serve as a product expert by making recommendations as guests are ordering.
- Practice proper credit card cash handling procedures with a smile.
- Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable.
- Assist with all cleaning duties as stated on opening/closing and weekly checklists.
- Report to work as scheduled and fulfill requirements for duration of shift.
- Box, package, or plate cupcakes and other bakery goods as needed.

**Requirements**:

- A passion and love of the Sprinkles product, brand, and experience.
- A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality.
- Ability to work a varying schedule including some weekends and holidays.
- Ability to communicate verbally while understanding and following written and verbal instructions from management.
- Can work well under pressure while maintaining a consistent pace throughout your shift.
- Ability to be on your feet for hours at a time.
- Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases.
- Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays.
- Tips are not guaranteed._
- Sprinkles is an Equal Opportunity Employer_