Bakery Department Supervisor

24 hours ago


West Palm Beach, Florida, United States Whole Foods Market - West Palm Beach Full time
Bakery Department Supervisor Job Description

At Whole Foods Market - West Palm Beach, we are seeking a highly skilled and motivated Bakery Department Supervisor to join our team. As a key member of our bakery team, you will be responsible for overseeing the daily operations of the department, ensuring high-quality products, and providing exceptional customer service.

Key Responsibilities:
  • Supervise and Delegate Tasks: Supervise and delegate tasks to bakery team members, ensuring that all tasks are completed efficiently and effectively.
  • Train and Develop Team Members: Work with the bakery trainer to train team members in a manner that builds and sustains a high-performance team and minimizes turnover.
  • Assist with Training and Development: Assist in training of new team members, utilizing learning checklists and training materials.
  • Maintain a Clean and Organized Department: Keep all cases and shelves clean, well-stocked, and properly rotated.
  • Ensure Smooth Operations: Open and close the department according to established procedures, ensuring that all necessary breaks are given.
  • Communicate Effectively: Communicate team concerns to the team leader and associate team leader, ensuring that all team members are informed and aligned.
  • Set and Achieve High Standards: Set and achieve the highest standards of retail execution, fostering a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Provide Exceptional Customer Service: Maintain awareness of customer flows and needs, directing team members as necessary to satisfy and delight customers, and responding promptly to customer needs and questions.
  • Develop and Mentor Team Members: Select, train, develop, mentor, motivate, and counsel team members in a manner that sustains a high-performance team and minimizes turnover.
  • Provide Timely Feedback: Provide timely, thorough, and thoughtful performance evaluations, consistently communicating and modeling WFM vision and goals.
Requirements:
  • Extensive Knowledge: Extensive knowledge of bakery team procedures and policies.
  • Strong Organizational Skills: Strong demonstrated organizational and time management skills.
  • Excellent Interpersonal Skills: Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Teaching Ability: Capable of teaching others in a positive and constructive manner.
  • Product Knowledge: Thorough product knowledge.
  • Regulatory Knowledge: Advanced knowledge of regulatory and safety policies and procedures.
  • Mathematical Skills: Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Leadership Skills: Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Technical Skills: Proficiency with email, Microsoft Office, and operations-related applications.
Experience:
  • 12+ Months Retail Experience: 12+ months retail experience.
Physical Requirements:
  • Lifting: Must be able to lift 50 pounds.
  • Standing/Walking: In an 8-hour work day: standing/walking 6-8 hours.
  • Hand Use: Hand use: single grasping, fine manipulation, pushing and pulling.
  • Motions: Work requires the following motions: bending, twisting, squatting, and reaching.
  • Exposure: Exposure to FDA-approved cleaning chemicals, temperatures up to 90 degrees Fahrenheit, and ability to work in wet and dry conditions.
  • Schedule: Ability to work a flexible schedule, including nights, weekends, and holidays as needed.
  • Tools and Equipment: Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.


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