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Operations Analyst

3 months ago

New Holland, United States TechTrueUP Full time

**Business Operations Analyst**
**Location: FPT New Holland, PA**
**Duration: 12-18 months**

**Responsibilities**:

- Developing and maintaining team SharePoint site, for all departments and building a folder structure at an organizational level and then re-organizing all existing data
- Work closely with head of Network Development and all Dept managers to develop, track, and manage regional KPI for all functions
- Lead interface for all support functions for service dealer setup: location and data transfer, central site maintenance and organization, managing small contract modification by interfacing with legal for approval and filing new paperwork, third party service provider cost tracking
- Working cross functionally with management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies.
- Support for Site coordination including Executive travel support and local support activities related to local team events including building travel event plans, supporting logistics and facility maintenance
- Inventory Tracking and management offering weekly updated to management and recommendations on trends and issues
- Ability to cross-train with Sales operation team to learn the following activities to support the team during high volume months:

- Supplier management order entry and tracking
- SAP data entry for Invoicing
- SAP PO Entry and payment tracking
- Filing and tracking of Emissions documents
- Zero hour quality tracking
- Customer delivery issue tracking and resolution
- Interface with customers.
- Manage and distribute sales related information within the office between internal and external customer
- Schedule meetings and take detailed notes for post meeting summary.
- Prepare weekly, monthly, quarterly presentations.
- Create and maintain spreadsheets and dashboards.
- Demonstrate ability and willingness to continuously acquire new competencies and accept new challenges.

**Required Skillset**
- Must be detail oriented and analytical
- Be an outside the box thinker
- Excellent organizational and time management skills
- Courteous
- Reliable
- Strong work ethic
- Act in a professional manner at all times
- High problem-solving and critical thinking skills
- Strong technical, interpersonal and communication skills
- Customer centric focus
- Able to multitask efficiently.
- Teamwork and collaboration skills
- Excellent phone manner and management is a key requirement.
- Advanced Microsoft Office Suite experience is a must, prefer intermediate excel skills
Clean and prepare data for analysis. This includes removing errors, identifying outliers, and transforming data into a format that can be analyzed.
- Comfortable using data to construct business inferences with limited or incomplete information.
- Quick leaning and ability to learn through dealing directly with local information experts
- Advanced knowledge and use of Microsoft Office Products is a must.
- Ability to approach problems logically and make informed decisions based on the data.
- Ensuring accuracy in data analysis and recognizing anomalies or errors in data.
- Clearly conveying findings, both written and orally, to non-technical stakeholders. This includes creating reports and presentations that gives the insights from the data.
- Proactive approach with comfort interfacing.
- Collaborating with other departments or teams, understanding their needs, and providing them with relevant data insights.
- Recognizing the ethical implications of data usage, storage, and analysis, especially in terms of privacy and security.
- Other duties and tasks as assigned by management

**Education**:

- Bachelor’s Degree in a business discipline

**Job Type**: Contract

Pay: $23.00 - $25.00 per hour

Schedule:

- 8 hour shift

**Education**:

- Bachelor's (required)

**Experience**:

- Business Operations: 3 years (required)
- Purchase Order: 3 years (required)
- SAP: 3 years (required)
- Invoicing: 3 years (required)
- Supplier management: 3 years (required)

Ability to Commute:

- New Holland, PA 17557 (required)

Work Location: In person