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Operations Coordinator

3 months ago


La Mesa, United States Federal Realty Investment Trust Full time

Overview:
Federal Realty is a proven leader in the ownership, operation, development and redevelopment of premium retail real estate in the country's best markets. We are an innovative and dynamic real estate company that owns and manages a best-in-class portfolio of community shopping centers and mixed use properties. Federal Realty’s well-respected real estate investment and management team delivers a significant combination of small and large scale, value-add investments that make working at Federal rewarding. While Federal Realty is one of the largest publicly traded real estate investment trusts in the country, as measured by the value of our assets, we're functionally a small company by most standards and we operate that way. Team members with initiative and proven ability get involved in many facets of executing Federal’s business plan.

**Responsibilities**:
OFFICE
- Manage reception area by greeting guests and answering incoming telephone calls for the office, determines purpose of callers, and forwards calls to appropriate personnel or department.
- Acts as the initial point of contact for tenant, vendor, and customer inquiries.
- Collect mail daily and sort as needed.
- Order office supplies as needed.

OPERATIONS/CONSTRUCTION
- Supports the Property Manager, Chief Engineer and Security Director on all administrative tasks, including but not limited to creating work orders, scheduling contract work, drafting & routing contracts and tracking vendor insurance.
- Coordinates and maintains the property management contract database.
- Manages Open/Close notices and issues a Notice of Non-Responsibility as needed.
- Review Security reports and forward to appropriate personnel as instructed.

ACCOUNTING/FINANCIAL SUPPORT
- Works with the Accounting and Operations teams as the main point of contact for accounts payable coding, account research and setting up vendors in Nexus.
- Assists the Property Manager in preparation of annual budgets and other financial reports, including quarterly accruals and forecasts.

TENANT COORDINATION
- Maintain tenant and vendor contact list, as well as MallCast database
- Generates tenant notifications via Memo for food court maintenance, property events, operational reminders, and general property repairs.

Performs other duties as assigned

Qualifications:

- 3+ years’ administrative experience, retail property management a plus
- High school diploma required, college studies preferred
- Proven ability to be adaptable, organized and successfully handle multiple tasks simultaneously
- High level of skill in Microsoft Office programs including Outlook, Word and Excel
- Excellent verbal and written communications and time management skills
- Must possess a strong attention to detail, demonstrated ability to be self-sufficient, and work independently
- Excellent customer service skills, with an ability to resolve disputes or complaints
- Proven ability to work collaboratively with others and thrive in a team-oriented, fast paced environment

Salary Range: The typical base pay range is $65,000-$75,000 per year plus bonus. To ensure a fair and competitive offer, we take into account job-related skills, experience, relevant qualifications, and work location.

Federal Realty Investment Trust is an Equal Opportunity / Affirmative Action employer. Federal values a diverse workforce and is committed to providing equal employment and advancement opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetics, sexual orientation, or protected Veteran status.

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Federal Realty Investment Trust does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Federal Realty Investment Trust and Federal Realty Investment Trust will not be obligated to pay a placement fee._**

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