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Solutions Analyst Iii

3 months ago

Jersey City, United States JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Join our dynamic team to revolutionize how technology intersects with business. Your analytical skills and tech-savviness will be pivotal in creating impactful solutions.

As a Solutions Analyst III in Corporate Technology, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills. Your responsibilities will include eliciting and documenting business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will enable you to navigate complex situations and manage dependencies effectively. With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data-driven insights that drive business decisions. Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.

**Job responsibilities**
- In coordination with User Experience (UX) teams, define personas, perform As-Is business process mapping, identify pain points, and define Target State business processes and associated system features to achieve business objectives.
- Facilitate business process mapping and requirements sessions with stakeholders (including senior management stakeholders)
- Contribute to developing and documenting program and capability roadmaps
- For one or more programs, assist with planning, facilitate effort estimation inputs, monitor program progress, and proactively identify dependencies and potential risks/issues along with suggested mitigation plans. Also, complete status reports and facilitate status and stakeholder checkpoint meetings.
- Participate in Agile / Scrum ceremonies and capture / track work using Jira
- Contribute to system testing and validation of implemented solutions. Ensure that delivered solutions meet the specified requirements and are of high quality.

**Required qualifications, capabilities, and skills**
- 3+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
- Proven experience as a Business Analyst / Business Process Analyst / Consultant or in a related role.
- Strong analytical, problem-solving, and critical-thinking skills.
- Proficiency in process modeling, requirement gathering techniques, and documentation.
- Excellent communication (verbal and written) and interpersonal abilities.
- Ability to develop high quality documents and presentations for multiple audiences
- Ability to work collaboratively across global teams and develop meaningful relationships to achieve common goals.
- Self-motivated team player. Must possess the ability to research and resolve issues independently while working across teams to acquire needed information
- Ability to organize/manage multiple priorities and projects coupled with the flexibility to adapt to changes
- Experience working in an Agile environment
- Experience performing or assisting with Project Management - includes planning, managing dependencies, monitoring progress, proactively addressing risks/issues, completing status reports, etc.
- Knowledge of relevant tools such as Microsoft Visio, JIRA, Confluence, MS Excel, PowerPoint and Word etc.

**Preferred qualifications, capabilities, and skills**
- Writing Epics and User Stories in an Agile environment
- Domain-Driven Design (DDD) experience is a plus
- Business Process Management Notation (BPMN) experience is a plus
- BPM tool experience (e.g.,Camunda) is a plus
- Compliance, Operational Risk, or Controls Management experience within a Financial Institution is a plus

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensa