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Executive Director, Global Distribution Quality

4 months ago

Westborough, United States Olympus Corporation of the Americas Full time

**Workplace Flexibility**:Field**

Are you looking for a company that cares about people’s lives and health, including yours? Let’s inspire healthier lives, together.

**Olympus, a leading medical technology company, has focused on making people’s lives better for over 100 years.**

**Our Purpose is to make people’s lives healthier, safer, and more fulfilling.**

**Our Core Values are reflected in all we do**: _Integrity - Empathy - Agility - Unity - Long-Term View_

We deliver on our purpose and our core values by staying **True to Life.**

**Job Duties**:

- Develop and implement a quality management system and processes governing distribution and ensure consistent, compliant, and efficient execution.
- Serve as or manage the team accountable for Distribution quality process ownership across a global scope.
- Foster and maintain a customer-focused quality mindset throughout the organization.
- Oversee the Global Ship Hold process by collaborating with the Regional Quality, Manufacturing, Service & Repair and Corporate Field Corrective Action teams.
- Establish, track and trend metrics to ensure QMS effectiveness. Including governance and execution of the Management Review requirements for distribution.
- Lead programs to improve systems and processes to consistently meet or exceed regulatory & customer requirements.
- Drive data-driven approaches to identify areas of quality risk and customer dissatisfaction, initiate appropriate corrective actions/ preventive actions to ensure effective and timely resolution commensurate with risk.
- Assist Regional Distribution Quality leaders to ensure audit and inspection readiness.
- Provide quality and compliance expertise and guidance to Distribution and Supply Chain colleagues globally.
- Other duties as assigned.

**Job Qualifications**:
**Required**:

- A BA/BS degree or equivalent in a Life Science, Engineering, or Physical Science.
- A minimum of 12 years of experience in quality management or compliance functions within the MedTech industry. Strong understanding of Distribution requirements across global regions.
- Proven experience in designing, implementing, and improving quality systems and metrics.
- Set / deliver to global quality objectives/KPIs, reviews and assesses ongoing performance of direct reports as well as ‘dotted line’ reports (as may be required).
- Willingness to travel international up to 25-50% of the time and work outside of normal business hours to support global business operations.

**Preferred**:

- Advanced technical degree and MBA preferred.
- Proactive approach to quality and compliance, with a focus on innovation and adaptation in a fast-paced environment.
- Experience with LEAN/Six Sigma is preferred to drive process discipline in this global role.
- Strong ability to think and act globally, be a fearless change agent while managing risks, develop future visions and engage broad audiences to drive transformation.
- Capable of presenting clear and insightful thoughts based in facts and data, gain trust, build confidence and influence key stakeholders across the business.
- Persistence to continuously improve, never settling for status quo, while keeping customer satisfaction and customer value central.
- Establish, manage, coach and develop a high performing team that meets agreed objectives on time and on budget, while delivering best practice results, added value and continuous improvement.

**Why join Olympus?**

**_ Here, people matter—our health, our happiness, and our lives._**
- Competitive salaries, annual bonus and 401(k)* with company match
- Comprehensive Medical, Dental, Visions coverage effective on start date
- 24/7 Employee Assistance Program
- Free virtual live and on-demand wellness classes
- Work-life balance supportive culture with hybrid and remote roles
- 12 Paid Holidays
- Educational Assistance
- Parental Leave and Adoption Assistance
- Volunteering and charitable donation match programs
- Diversity & Inclusion Programs including Colleague Affinity Networks
- On-Site Child Daycare, Café, Fitness Center**
- _US Only_
- **Limited locations_

**About us**:
Our Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and mínimally invasive procedures to improve clinical outcomes, reduce costs, and enhance the quality of life for patients and their safety.

**Olympus is dedicated to building a diverse, inclusive and authentic workplace**

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

**_
Let’s realize your potential, together._**

Posting Notes: || United States (US) || Massachusetts (US-MA) || Westborough || Quality & Regulatory Affairs (QA/RA)