Concierge / Front Desk

3 weeks ago


Holland, United States Freedom Village at Holland Full time

**Job description**

**The Front Desk Concierge **is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned. Work in accordance with established policies and procedures and/or specific instructions from the Director of Plant Operations. Responsible for assisting in the day to day operation of the Concierge / Security department to ensure the safety of the Community, its residents, staff and visitors.

Please attach a resume or provide previous employment, certifications, skills, or experience that would help you to be successful in this position.

**Part-time: 16 hours per week. 8:00am-4:00pm. Friday & Saturday or Sunday & Monday**

Opens and closes the front desk and properly secures all files, keys and equipment in the office area.
- Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them through the business office.
- Accepts and records, as directed, payments, reservations, appointments, cancellations and the like.
- Confirms scheduled transportation and event registration with residents.
- Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community.
- Attends in-service training and education sessions, as assigned.
- Performs specific work duties and responsibilities as assigned by supervisor.
- During emergencies or natural disasters, employee may be required to report for duty as assigned by the Director of Plant Operations for the duration of the disaster.

**Job Type**: Full and Part-time

**Salary: $15.00 - $16.00 per hour**

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

nonclinical



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