Front Desk Receptionist

1 week ago

New Holland, United States Cavallo Health Full time

**Part Time Front Desk Administrative Assistant - Cavallo Health New Holland**

**This job is to fill a position for the New Holland office. **_**This is a part-time position. **_The hours are Monday 9 AM to 1:30PM, Tuesday 9 AM to 1:30 PM, Wednesday 4 PM to 7 PM and Thursday 8:15 AM to 7:15 PM. The hours are 24 hours in total.

Come join our amazing team We are a busy chiropractic practice looking for a wellness-minded individual to join our front desk administrative team. This position is ideal for someone who loves to be around people, help others, is a team player, and enjoys working in a fast-paced setting. This role works very closely with patients, other administrative assistants, and the providers.

**Qualifications/Requirements**:

- Must have excellent multitasking and communication skills. Must have a desire and willingness to help patients with multiple types of inquiries
- and must have excellent attention to detail.
- Customer service background is preferred (3 years). Prior front desk/administrative assistant experience is also preferred.
- A passion for holistic health care and a willingness to learn more about chiropractic care, integrative medicine and supplements.
- An upbeat & positive attitude
- Punctuality and reliability are a must.
- Exceptional customer service skills; able to interact in a positive and professional way with clients and co-workers, exceeding patient expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High school diploma/GED equivalent required.

**Duties & Responsibilities**: (not exhaustive)
- Answering phones in a professional manner and assisting callers with a variety of questions with the utmost courtesy and professionalism.
- Check patients in and out of the EMR system in a timely manner consistent with Cavallo Health’s Standard Operating Procedures Guide.
- Schedule patient appointments.
- Assist patients with filling out their paperwork, accurate data entry, and scan paperwork into the EMR system.
- Essential knowledge of all the services that we offer.
- Effective & efficient with cash, check & charge transactions.
- Assist in maintaining the neatness and cleanliness of the practice.
- Stocking supplies and taking inventory.
- Assist with opening and closing of the practice.
- Other administrative duties as assigned.

**Responsibilities**:

- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage the front desk area
- Provide excellent customer service by addressing patient inquiries and concerns
- Maintain patient records and ensure accurate documentation
- Assist with office management tasks such as ordering supplies and managing inventory
- Transcribe notes and documents accurately
- Perform clerical duties such as filing, faxing, and scanning documents
- Utilize computerized systems and software (e.g., Google Suite) to complete tasks efficiently

**Skills**:

- Strong interpersonal skills with the ability to communicate effectively with patients and colleagues
- Excellent organizational skills to manage multiple tasks and prioritize responsibilities
- Proficient in typing and data entry to accurately transcribe information
- Familiarity with office management procedures and equipment
- Customer service-oriented mindset to provide a positive experience for patients
- Attention to detail to ensure accuracy in documentation and record keeping

Note: Experience working in a dental office or similar healthcare setting is preferred but not required. Training will be provided.

Join our team today as a Front Desk Receptionist and contribute to creating a welcoming environment for our patients.

**Job Type**: Part-time

Pay: From $15.00 per hour

Expected hours: 24 per week

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday
- No weekends

Ability to Relocate:

- New Holland, PA 17557: Relocate before starting work (preferred)

Work Location: In person

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