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Barista

3 months ago

Montgomery, United States Bluejack National Full time

**ESSENTIAL FUNCTION(S)**:
Employees of Bluejack National ensure that the highest level of service is offered to members and guests by providing personal, gracious and professional service. As F&B Barista, you will represent the Food & Beverage Department to the members and guests of Bluejack.

You will be responsible for upholding the Bluejack National Mission Statement:
**_“To create exceptional lifestyle experiences one family, one member, one guest at a time.”_**
You will be responsible for upholding the Bluejack National Cultural Belief Statements:
**Integrity First**:I am accountable to be honest and always do the right thing.

**Be Remarkable**: I seek ways to be extraordinary and deliver a positive impact every day.

**Empowerment**: I have the skills, resources, and authority to create memorable experiences.

**Value People**: I empathize and respect others.

**Speak-Up**: I seek, listen, and provide candid feedback to improve performance.

**Be Dependable**: I am loyal to the team, and committed to the Bluejack mission and experience.

**JOB DUTIES**:

- The F&B Barista will mainly be operating out of the Molly’s Café at Bluejack National and the job duties are to include preparing drinks such as coffee, tea and smoothies for guests according to specified recipes as well as preparing over the counter food items.

The Barista is also responsible for maintaining the cleanliness and proper condition of Molly’s Café. This position is member facing and requires strong customer service skills, and the ability to anticipate and comply to guest needs in a genuine and timely manner while following all Food & Beverage standards.

**RESPONSIBILITIES**:

- Adhere to food, health and safety standards.
- Ensure uniform and personal appearance are clean, professional, and in accordance with the F&B Grooming Standard.
- Be punctual for all scheduled shifts.
- Offer members a warm and sincere greeting. Use the guest name, if and when possible.
- Anticipate and comply with guest needs while following Food & Beverage Standards
- Offer members a fond farewell. Give them a warm goodbye and use their names, if and when possible.
- Engage with customers in a friendly manner.
- Take and serve orders accurately and with a positive attitude.
- Prepare drink orders for guests and servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by Bluejack Recipes & Standards.
- Stay present at Molly’s Cafe and always in sight of guests.
- Maintain proper and adequate set-up of Molly’s Café on a daily basis according to established Standards.
- Ensure par levels in beverage products and bar supplies are appropriately maintained at all times in all areas of responsibility.
- Responsible for maintaining stock of all disposable items needed to service the customers.
- Inputs orders at the point of sale and creates a check for each guest to maintain accountability of all food, beverage, and miscellaneous items served.
- Follow & adhere to opening, closing, and requisition procedures developed for the Barista position in Food & Beverage.
- Responsible for maintaining all standard operating procedures.
- Responsible for maintaining the operation in accordance with all TABC / state and county liquor laws.
- Check identification of customers to verify age requirements for purchase of alcohol.
- Responsible for communicating any maintenance and repair needs to the Comfort Station Supervisor or F&B Manager.
- Maintain a high level of hospitality and professionalism with each team member and guest.
- Maintain open communication in regards to conflict resolution with co-workers.
- Handle member problems and complaints as professionally as possible or refer to the Beverage Supervisor, F&B Managers or DOFB for support.
- Maintain confidentiality of proprietary information, and protect company assets.
- Assist with the setup, breakdown and service of all major club functions and events as needed.
- Attend all relevant operational meetings.
- Assist with any other job related duties or special projects as assigned by management.

**APPROXIMATE SCHEDULE AND HOURS**:

- Weekdays, weekends and Holidays. Schedule flexible as business

**JOB REQUIREMENTS**:

- Service oriented style with professional presentations skills.
- Experience providing excellent customer service in a fast-paced environment.
- Minimum of 1 year experience in the hospitality industry in a service role, with an emphasis on working as a barista.
- Hotel / Resort experience a plus.
- Skilled in interpersonal communications and organization.