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Cs New Horizons Family Support Partner

4 months ago

Prince William County VA, United States Prince William County Government Full time

**Introduction**:
Are you interested in being part of a team that is having a positive impact on the lives of youth and their families? Have you received training, or have you been able to model coping and recovery behaviors for youth and their families on their road to progress? If so, please consider building a career with Prince William Community Services as a Family Support Partner.

Our New Horizons Intensive Care Coordination team is committed to providing competent, creative high-fidelity wraparound services that improve and empower our youth and their families to successfully manage complex mental health, substance use and co-occurring disorder issues with community-based services. If your professional values are focused around assisting youth and their families with community-based interventions to lessen the likelihood of an out of home placement, exploring strategies with families to allow them to independently resolve crises, and see the value in the synergy of clinical interventions and the lived experience of peer supports to help a youth and their family reach their goals for recovery, then this may be the position for you

Prince William County Community Services (CS) is an agency that fosters innovation, embraces inclusivity, offers opportunities to professionally learn and grow, and uses a team approach to achieve the highest level of service driven results for our clients and their families. We respect and promote the dignity, rights and full participation of youth and their families to achieve our mission. We are located within easy commuting distance from Washington, D.C., Northern Virginia and Stafford County. We are so proud to be the most diverse county in the Commonwealth of Virginia
We are seeking qualified applicants to fill a full-time Family Support Partner (Clinical Services Caseworker Associate) position in the New Horizons Intensive Care Coordination Program.
**This is a SAMHSA Grant funded position that goes through 9/29/2027.**

**About This Role**:
New Horizons Intensive Care Coordination (ICC) Program offers a team environment and flexible work hours.
In this role you will:

- Provide leadership at all levels in the creation and maintenance of a positive and collaborative working environment where all Intensive Care Coordination (ICC) staff and enrolled youth and their families feel respected and supported.
- Use personal past experiences, provide peer support to parents/caregivers served in the ICC program.
- Assist parents/caregivers with successful engagement, advocacy, and connection to formal and informal resources helping them to understand high-fidelity wraparound (HFW) process/services and build resiliency as a family.
- Provide effective peer support utilizing the HFW framework service to parents/caregivers.
- Work collaboratively with ICC to provide high-fidelity wraparound (HFW) care for clients and families.
- Utilize the HFW framework, conduct comprehensive assessments as needed.
- Develop and implement peer support treatment plans to promote progress of client and family.
- Timely clinical documentation into EHR that meets requisite agency, Federal, Medicaid, MCO and licensure standards.
- Administer to all youth and families being served related data tools completed at identified data collection points.
- Attend youth and family team meetings. Coach parents/caregivers and family members on how to advocate for themselves.
- Document of all services, contacts and attempted contact with client, their family and collaterals.
- Use social media or other forms of communication to engage families and provide them guidance, information, support and resources.
- Maintain healthy boundaries with clients and their families.
- Attend all mandatory county and state trainings on ICC and HFW Support Partner Training, to include refresher trainings. Participate in individual and group coaching, as required.
- Carry an after-hours work phone and provide telephone and, at times, face-to-face after-hours support to youth and families.

**Minimum Requirements**:

- High School diploma or GED equivalent
- Must be the biological or adoptive parent or person in the parent role who has been the primary caregiver of a child with emotional, behavioral, or mental health challenges
- Must have experience navigating the Virginia behavioral health systems with their child

**Preferences**:

- 5 years of experience providing services to youth and families with complex mental health, substance use and co-occurring disorders
- 1-2 years of experience providing recovery services in a human services environment
- Experience with and participating in HFW intervention or in family partnership meetings
- Experience collaborating with families, natural supports, and other community stakeholders
- Certification or registration or considering certification or registration as a Peer Recovery Specialist or National Certified Peer Specialist
- Experience assessing client needs and providing access