IT Support Technician
4 weeks ago
**Description**
Leidos Corporate IT Group has an immediate opening for an IT Support Technician to join our CIO Services team. In this role, you will perform desktop support for end users at Leidos customer locations.
**Responsibilities**:
- Support and maintain endpoints in a managed Windows 10/11, Mac, and Linux desktop environment.
- Configuration and support of peripheral devices.
- Document & follow processes, procedures, knowledge articles related to support environment.
**Required Qualifications**:
- Bachelor's degree and 2-4 years of desktop support experience in a large corporate environment. Additional years of related experience will be considered in lieu of a degree.
- Experience with use of a ticketing/tracking system such as ServiceNow.
- Familiarity with various Networking equipment.
- US Citizenship is required and able to obtain a federal security clearance.
**Desired Qualifications**:
- Experience in supporting Mac OS, and iOS devices.
- Experience supporting Dell laptop and desktop PCs.
- MCP/MCSA/MCSE, A+, Network+, Security+
**Original Posting Date**: 2024-05-10
**Pay Range**: Pay Range $55,250.00 - $99,875.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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