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Parts Associate

3 months ago

Bridgewater, United States Bobcat of South Shore Full time

Description:
Join our new Bobcat of South Shore team. As part of the family that includes Bobcat of New Hampshire, Bobcat of Cape Cod and Bobcat of South Shore, we're looking for individuals who are passionate about our brand and are excited to be a part our growth.

Are you interested in a career in the equipment industry? Do you value your weekends for rest and relaxation? Look no further At Bobcat of South Shore, we are closed on weekends. Don't miss out on being part of our dynamic team.

**Why Work Here**
- Two Bobcat dealerships in MA within 3 years. That makes 4 locations in MA and NH.
- Our leadership has created an amazing work environment for our employees
- Laughing, working hard, enjoying the people you work with and for is what makes a great company.
- You pay zero dollars out of your paycheck for health insurance And, we pay the first $3,000 of the deductible.
- We give you a 100% company match up to 4% on your 401(k) retirement plan contributions That’s a dollar-for-dollar match
- Need some time off to balance work and life? We've got you covered with generous PTO, paid holidays and floating holidays

**More About Us**
- We are the region’s premier source of compact landscape, construction and snow removal equipment. We also offer Bobcat's newest line, Garden Maintenance Equipment (GME).
- Our team owns the largest Bobcat dealers in Northern New England and we have our newest dealership in Bridgewater, Bobcat of South Shore.
- We have one of the largest rental fleets in the region.
- We offer some of the newest and most advanced equipment.

**Responsibilities**:

- Assist walk-in customers with parts purchases and provide knowledge and expertise as needed to assure the best possible solution.
- Place orders for parts paying close attention to detail to ensure the order is accurate and complete.
- Take service technicians' orders for parts and fill them as fast as possible to ensure their parts and accessories needs are being met.
- Recommend related parts and accessories, which may be required for a job.
- Notify service department when special parts or back-ordered parts are received.
- Document and submit special order requests.
- Follow-up with customers on parts order status.
- Pull stocked and special-order parts for customer sale.
- Work with Parts Manager as needed to locate parts and on specialty orders and requests.
- Take customer orders via phone, computer and in person.
- Complete sale of parts by entering sales into system.
- Maintain and update inventory control systems to replenish stock when needed.
- Restock inventory when new shipments arrive.
- Maintain a safe, clean and secure work environment.
- Supply cost of parts information on repair orders.
- Must possess the ability to work with several customers at one time while maintaining individual customer satisfaction.

**Requirements**:
**Job Qualifications**
- 1-2 years’ experience in Parts or Service, preferably in construction equipment or automotive/truck industry.
- Communicate effectively with technicians and customers to understand their needs and meet their requests.
- Strong data entry and telephone skills.
- Strong customer service skills and abilities.
- Excellent customer service skills and ability to effectively communicate with customers.
- Strong work ethic including being dependable and punctual.
- Ability to pass a criminal and motor vehicle background screening.

**Important Information**
- Highly Sought After Schedule: Monday - Friday, 7:30 am - 4:30 pm No weekends
- Work Location: Bobcat of South Shore, 1278 Bedford Street, Bridgewater, MA
- All Our Locations: Bobcat of New Hampshire (Chichester, NH and Hudson, NH), Bobcat of Cape Cod (Bourne, MA) and our newest location Bobcat of South Shore (Bridgewater, MA)
- Pay: competitive hourly rate based on experience (42.5 hour workweek) (entry-level through advanced encouraged to apply). Remember, great benefits are also part of your total compensation.
- Benefits enrollment is first of month following 30 days of employment.
- Benefits: Health Insurance ( for Employee, 2-Person and Family coverage), Health Reimbursement Account, Dental (75% company paid), Life (100% company paid), Vision (100% employee paid), 401(k) Retirement Plan with generous 100% match up to 4% of annual salary,
- Paid Time Off (PTO) bank accrued weekly, Paid Holidays (8) and Floating Holiday (1).

**Get Started**
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by applicable federal, state or local laws._