Business Office Manager
1 month ago
Overview:
We are seeking an outgoing, highly organized and detail-oriented Business Office Manager to join our team. This is a key role that requires strong financial collections, administrative, and employee relations skills, as well as the ability to handle multiple tasks simultaneously.
**Responsibilities**:
Under the direction of the Executive Director, the Business Office Manager (BOM) **is **responsible for the following:
- Collecting and processing all residential rent payments and conducting follow-up and collection action on delinquent accounts.
- Issuing 30-Day eviction notices for non-payment.
- Resolving balance disputes as needed/requested from responsible parties.
- Preparing and submitting documentation for move in incentives and write-offs.
- Processing all move in/move outs in Yardi Voyager property management system.
- Accurately coding departmental invoices and forwarding to Corporate personnel for payment.
- Supervising front desk staff and scheduling shifts to ensure 24/7 coverage. Offering direction, suggestions and conducting performance evaluations.
- Assisting with payroll processing.
- Conducting new hire and mid-year in-service trainings for State compliancy.
- Processing FMLA and LOA requests.
- Implementing the employee improvement and disciplinary process.
- Enforcing facility personnel policies and procedures.
- Collaborating with managers on hiring needs.
- Composing and placing job ads.
- Conducting interviews to fill job openings.
- Conducting background checks and I-9 verifications.
- Ordering office supplies and materials.
**Requirements**:
- Must have excellent customer service skills.
- Bachelor’s Degree preferred. High school diploma required.
- 1-3 Years of Human Resources and financial collections experience required.
- Current knowledge of accounts receivable management and basic accounting procedures required.
- Experience with Yardi Voyager property management system and Microsoft Outlook is a plus.
- Excellent organizational and time management skills.
- Ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Strong attention to detail and accuracy.
- Excellent communication skills, both written and verbal.
- Ability to work independently as well as in a team.
We offer competitive compensation based on experience.
Pay: $22.27 - $26.82 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- Chicago, IL 60617: Relocate before starting work (required)
Work Location: In person
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