Product Sales Manager

2 weeks ago

Middleton, United States Ballotpedia Full time

Ballotpedia seeks a full-time, 100% remote Product Sales Manager to help manage and grow its data, research, and product sales operations.

Ballotpedia’s Product Sales Manager is responsible for managing and growing its non-donor revenue sales and opportunities. This includes the positioning and sale of bulk data, API access, custom research projects, and Ballotpedia’s vast array of election and legislation-centered data products. They work closely with Ballotpedia staff across multiple departments to fulfill data, research, and product requests in collaboration with sales clients and other external partners. They will work to match existing and prospective customers with the best opportunities and products to meet their needs and serve as a passionate and enthusiastic representative of Ballotpedia to various audiences.

The Product Sales Manager will serve on the External Relations team and report to the Director of External Relations.

**Responsibilities**

As the Product Sales Manager, you will:

- Develop and execute annual product sales and customer service plans.
- Deliver exceptional customer service throughout the customer journey (from first contact through the end of contract and, ideally, contract renewal) to ensure customer satisfaction and retention.
- Maintain and grow ongoing relationships with key data sales clients and external partners.
- Develop and update digital and paper marketing plans, rate cards, and other sales materials to position Ballotpedia as a data source of choice for its target customer base.
- Develop deep knowledge and understanding of Ballotpedia’s existing data sales products and delivery mechanisms.
- Respond to incoming sales inquiries, in addition to researching and contacting sales leads developed through a variety of acquisition methods.
- Using existing templates, ensure effective, accurate, and timely development and execution of sales contracts.
- Maintain a comprehensive record of sales and outreach activities, including in SalesForce.
- Collect, track, and analyze information on data, research, and product sales to recommend process improvements, and product offerings, and determine effective sales and outreach tactics.
- Optimize prospective customer pipeline development and management.
- Attend in-person events, conferences, and/or trade shows to pitch Ballotpedia products to prospective clients, as needed.

**Qualifications**

An ideal Product Sales Manager will have:

- Interest in voter education and engagement and in Ballotpedia’s vision and mission.
- 3-5 years of sales experience, including preferred experience in technical sales.
- Strong interest in working at an organization prioritizing growth, and understanding the resultant expectations placed on revenue growth.
- A track record of building strong relationships, with internal and external audiences.
- High level of organization, attention to detail, follow-through, and the ability to manage and prioritize multiple projects simultaneously with success and accuracy.
- Experience working in sales from a virtual office.
- Proficiency with sales CRMs, especially SalesForce.

**Environment**

The Product Sales Manager will work remotely from their home location. All Ballotpedia staff work remotely. To join Ballotpedia, you must have a computer with Internet access.

Ballotpedia uses the Google Suite (Gmail, Google Calendar, Drive and more), Slack, Asana, and Salesforce to accomplish our goals, and the External Relations team uses SalesForce. Some familiarity with the Google Suite, Slack, Asana, and SalesForce is helpful.

Ballotpedia has a flexible work environment, BP Flex, in which every employee enjoys unlimited vacation and flexibility in scheduling. During new employee training, each employee will be oriented to the principles of Ballotpedia’s flexible environment.

**Compensation**

The base salary range for the Product Sales Manager is $60,000-70,000. In addition to base salary, the Product Sales Manager will be eligible for incentive and performance-based bonuses. Additionally, Ballotpedia offers an annual benefits stipend equivalent to $8,000 that is paid out in equal increments in each paycheck once an employee becomes benefits eligible.

The stipend may be used for a full benefits package, including health, vision, dental insurance, retirement accounts, and more. If benefits are not elected, the stipend is taxed as regular income and added to the salary.

**To Apply**

Please attach the following in PDF format if possible:

- résumé
- cover letter detailing your interest in Ballotpedia’s mission, this position, and highlighting applicable experience that uniquely qualifies you for this role

Please ensure that either your résumé or your cover letter includes your current address.
- Please note that if you are hired for this position, Ballotpedia participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized t

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