Receptionist

2 weeks ago


Manchester, United States Southern New Hampshire Services, Inc. Full time

**Job Title**:Receptionist

**Department**:Energy

**Location**:Manchester, New Hampshire

**Hours**:M-F 8:30 a.m. 4:30 p.m. (Full Time 35 hrs.)

**Reports To**:Site Supervisor

**Job Summary**:
**Requirements**:

- Learn to use the FAP/EAP software proficiently;
- Efficiently handle a large volume of incoming phone calls in a timely fashion, connecting callers to the office, department or person indicated and take messages as directed. Incoming calls will as needed include the agency’s main phone line.
- Meet and greet members of the general public, greet them cordially and give them general information about the programs.
- Greet clients coming in for an interview, confirm their appointment and present them with appropriate handouts to read while they are waiting;
- Prepare applicants who call for an appointment, discuss household income and other information needed to determine their eligibility at the time of appointment;
- Schedule mutually convenient appointment times for program applicants as needed, call the day before the appointment to confirm the date and time and follow through with no shows for rescheduling.

**COMPENSATION**:$18.58. SNHS provides a generous benefits package.

**FOR MORE INFORMATION CONTACT**:
**Southern NH Services**

**40 Pine Street Manchester, NH


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