Enterprise Application Manager I
4 weeks ago
**Impact Lives, Impact Community**
Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.
Enterprise Application Manager I
Job Profile Summary
**General Job Description**
**Job Roles**
- Responsible for managing the functional and technology roadmap.
- Trains users and works closely with the end user community to analyze feedback, resolve issues, and answer questions.
- Perform other duties as assigned.
**Education/Certifications/Licenses/Registrations***
- Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS: Licensed for a minimum of 3 years; No more than 2 violations and/or accidents within 3 years; No vehicle related suspensions/reinstatements; No DUI, reckless or felony Driving with 7 years.
- Bachelor’s degree in computer science, Information Systems, or related field, or equivalent experience.
- ITIL (Information Technology Infrastructure Library) certification preferred or equivalent combination of education and experience that provides the skills, knowledge, and ability to perform the essential job duties, and which meets any required state or federal certification requirements.
**Experience/Specialized** skills (including Language)**
- Strong analytical and problem-solving abilities to identify system issues, analyze root causes, and implement effective solutions.
- Systems delivery and organizational skills, with the ability to manage systems implementations and lifecycle and prioritize tasks effectively.
- Understand Cyber Security and HIPAA requirements.
- Knowledge of performance monitoring and capacity planning methodologies
- Good understanding of change and release management processes and tools.
- Active listening skills to understand stakeholder requirements and address concerns effectively.
- Ability to convey technical concepts to non-technical stakeholders in a clear and concise manner.
- Ability to collaborate and negotiate with stakeholders to ensure technology alignment and cooperation.
- Proficiency in incident and problem management processes, with the ability to troubleshoot and resolve complex technical issues.
- Eagerness to stay updated on emerging technologies, industry regulations, and best practices related to systems management and governance in your domain.
- Willingness to adapt to changing technology landscapes and evolving business needs.
- Ability to learn new tools, methodologies, and frameworks to enhance continuous improvement to systems management capabilities.
- Familiar with IT service management frameworks, such as ITIL (Information Technology Infrastructure Library).
- Excellent verbal and written communication skills to effectively communicate with stakeholders at all levels.
- Strong interpersonal skills to build and maintain relationships with cross-functional teams, vendors, and service providers.
- Ability to manage technology initiatives and deliver on-time as planned.
In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.
58,839.00 - 84,148.00
If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness - Employee Hub (gobenefits.net)
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